Feature Operations
Override Calls
Strata CIX DP5000-series Telephone UG 11/07 55
Override Calls
The available override features are:
• Busy Override
• Do Not Disturb Override
• Executive Override
• Destination Restriction/Traveling Class Override
• Class of Service Override
• Privacy Override

Busy Override

Ring Over Busy Override enables you to send a muted ring tone to a busy station to
indicate a call is waiting. The Busy Override (BOV) muted ring can be programmed
for each station to be two muted rings only or continued muted rings until the call is
answered. This option applies to the station receiving the muted ring. The muted ring
can be sent to the telephone speaker or to the telephone handset/headset and speaker.
³To use Busy Override
³After reaching a busy station, press 2. A muted tone is heard at the busy station,
indicating that a call is waiting. The station number displays.

Do Not Disturb Override

Do Not Disturb (DND) Override lets you send a call waiting tone or ringing to a
station in DND mode to indicate that a call is coming in. Your telephone may be
programmed to block DND Override from other telephones. Your station’s LCD
shows the station you have called is in the DND mode.
OCA is possible to DND stations from stations that are programmed for DND
Override.
³To use DND Override
³After reaching a station in DND mode, press 2. A tone signal is heard at the DND
station, indicating a call is coming in. On your station, the LCD shows the station
number you have overridden.
Your LCD displays DND OVR DENY, if the station you called denies DND
Override.