Toshiba DP5000 Login/Logout

Feature Operations

Uniform Call Distribution

68 Strata CIX DP5000-series Telephone UG 11/07

Login/Logout

Strata CIX Programming Manual, Volume 1 for details). The Log status is displayed

on the Login key as shown below

•Login - Key is On Steady

•Logout - Key is Off

The Login/Logout feature is applied to the call which terminates to UCD pilot only.

Therefore, the call can terminate to agent Prime or Phantom PDN directly even if the

agent is in Logout state. Also, Login/Logout can be activated by an access code. The

default numbering plan is shown below.

Access Code Feature

#6061 Login - from Agent Station

#6062 Logout - from Agent Station

#6161 + DN + #Login - Agent Station (DN) from another station

#6162 + DN + #Logout — Agent Station (DN) from another station

where DN = the Directory number of the agent station.

Contents

Main Page TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS) Telecommunication Systems Division License Agreement Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS Page Contents Introduction Chapter 1 The Grand Tour Chapter 2 The Basics ii Chapter 3 Feature Operations Page iv Chapter 4 ADM/DSS Console Chapter 5 Headset and Handset Operation Chapter 6 User Programming Chapter 7 Administrator Programming Page Introduction Organization viii How to Use This Guide Conventions Page x Related Documents/Media The Grand Tour 1 2 Page 4 The DP5000-series telephone upgrade options include: DP5000-series Telephone Overview Legend 6 Fixed Buttons The Fixed buttons are described below. does not change the volume. It is adjusted on a per press basis. 8 Programmable Feature Buttons Key Strip LCD 9-Line LCD Display 10 4-Line LCD Display Soft Keys The Basics 2 Customizing Your Telephone Volume Control 12 Volume Control for the Single Line Telephone LCD Contrast Brightness Control 14 Backlight On/Off Keystrip Labels Ring Tones 16 Dial Pad and Button Beeps Speakerphone/Microphone Sensitivity Adjustment 18 Telephone Terminology Making a Call Handset Spkr Button Hot Dialing 20 Dial Directory Answering a Call Handset Speaker Handsfree Answerback 22 On a Call Switching Between Handset and Speakerphone Microphone (Mic/Mute) Button Hold Page The Basics 24 LED Indicator Details Note LEDs on the telephone flash at different speeds depending on the function performed. Flash rates can be found under LED Indicator Details on page 24. Feature Operations 3 Account Code Calls Verified/Non-Verified Account Codes Forced Account Codes Voluntary Account Codes (Verified/Non-Verified) 28 Advisory Messages Alarm Notification Button Automatic Busy Redial 30 Automatic Callback Background Music 32 Call Forward System Station Station Call Forward Categories Call Forward Settings 34 Station Call Forward Procedures Call Forward Examples 36 Call Park Orbits Call Pickup Group Pickup Ringing, Page or Held Call Pickup Feature Operations 38 To perform Call Pickup Press the buttons shown in the table below for the desired Pickup feature. Notes Call Transfer 40 Call Waiting Caller ID Conference Calls 42 Adding Voice Mail to a Conference Supervising a Tandem Call Conference Add/Split/Join/Drop 44 Direct Inward System Access (DISA) Direct Station Selection Buttons (Hotline) 46 Do Not Disturb Setting DND for Another Extension Door Lock(s) 48 Door Phone(s) Emergency Call Emergency Monitoring Station 50 Emergency Ringdown Language Codes Message Waiting 52 Turning On/Off MW LED on Another Extension Microphone Cut-Off 54 Off-hook Call Announce Override Calls Busy Override Do Not Disturb Override 56 Executive Override Destination Restriction/Traveling Class Override Class of Service Override Privacy Override Paging Answering a Page 58 All Call Page Emergency Page Privacy Redial 60 Speed Dial Making a Call Using Speed Dial Storing a System/Station Speed Dial Number Advanced Speed Dial Operation Storing Personal Speed Dial Names 64 Tone First / Voice First Signalling Tone First Signalling Voice First Signalling 66 Tone/Pulse Dialing Uniform Call Distribution 68 Login/Logout ADM/DSS Console 4 Add-on Modules ADM Buttons and LEDs Page 72 DSS Console DSS Buttons Calling a Station Transferring to an Idle Station 74 Call Transfer with Camp-on Call Answering (Outside Line) Speed Dial Paging Call Forward Override (DSS Override) Night Transfer Button Page Headset and Handset Operation 5 Recommended Headsets Headset and Handset Interactions 78 AUTO or CARBON Setting Page 80 Headset Transmit Level Adjustments Handset Level Adjustments 82 User Programming 6 84 Programming Feature Buttons User Programming Mode Programmable Feature Button Codes Programmable Feature Button Codes Setting/Changing a Programmable Feature Buttons Function Table 12 Programmable Feature Button Codes Feature Code Feature Code 86 One Touch Buttons Changing a One Touch Button ** * To Use a One Touch Button Setting/Changing a Personal Speed Dial Code * ** * * 88 Feature Codes Page 90 Page Page Administrator Programming 7 Functions 94 Administrator Mode Phone Name Door Name System SD/Name Phone Key Label and LM Key Label 96 Station SD/ Name CO Line Name DNIS Name System Features Direct Inward System Access (DISA) Security Code 98 Date and Time Setting 100 Telephone Programming Mode Initialize Telephone Settings Call Waiting and Camp-on Ring Tone Over Handset/ Headset Option Initialize or Adjust LCD Contrast 102 DKT2000 Mode On/Off Step 1: Turn DKT2000 Mode On/Off Step 2: Connect Cordless Telephone to DP5000-series Telephone Single Line Telephone Buttons 104 Redial / Feature Button Activation / Deactivation Msg / Feature Button Activation / Deactivation References A This Appendix contains table that support some of the feature operations. Call Forward 106 Page 108 Soft Keys 110 Button Labels Page 112 Page 114 Hardware Connections B DP5000-Series Telephone Tilt Angles Page Hardware Connections Wiring Connectors Page Centrex Application C Flexible Directory Numbering Centrex Feature Buttons Ringing Repeat Page Index A B C 122 D E F G H I J L R S T U V