38 Contents
5.375 x 8.375 ver 2.3
Chapter 6: If Something Goes Wrong....................................155Problems that are easy to fix ................................155
Problems when you turn on the computer............156
The Windows® operating system is not
working...........................................................158
Using Startup options to fix problems............159
Internet problems ...........................................160
The Windows® operating system can help
you............................................................160
Fixing a problem with Device Manager .................161
Checking device properties.............................161
Memory problems ................................................162
Power and the batteries........................................162
Keyboard problems...............................................163
Display problems..................................................164
Disk or storage drive problems.............................166
Error-checking................................................166
Optical disc drive problems...................................167
Sound system problems.......................................170
Printer problems...................................................170
Wireless networking problems..............................171
DVD and BD operating problems..........................172
Develop good computing habits ...........................173
Data and system configuration backup in
the Windows® operating system...............174
If you need further assistance...............................179
Before you contact Toshiba ............................179
Contacting Toshiba.........................................179
Other Toshiba Internet Web sites..........................180
Toshiba’s worldwide offices..................................181