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| Troubleshooting |
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| Problem | Procedure |
| Display error occurs | Check that the cable connecting the external |
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| monitor to the computer is firmly attached. |
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| If you are still unable to resolve the problem, |
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| contact your reseller, dealer or service provider. |
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For additional information, please also refer to Appendix C, AT Commands and Appendix D,
This information is applicable to the models equipped with a
Problem | Procedure |
Communication | Make sure the computer's internal modem |
software can’t initialize | settings are correct - please refer to the Phone |
modem | and Modem Options link within the Windows |
| Control Panel. |
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You can hear a dial | If the call is going through a Private Branch |
tone but can’t make a | Exchange (PBX), take care to ensure that the |
call | communication application's tone dial detection |
| feature is disabled. |
| You are also able to use the ATX command - |
| please refer to Appendix C, AT Commands for |
| further information. |
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You place a call, but a | Make sure that the settings are correct within |
connection can’t be | your communication application. |
made |
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After making a call you can’t hear a ring
Ensure that the communication application's tone or pule dialling selection feature is set correctly.
You are also able to use the ATD command - please refer to Appendix C, AT Commands for further information.
Communication is cut | The computer will automatically cut off |
off unexpectedly | communication when connection with the carrier |
| is not successful for a set time interval - try |
| lengthening this time interval within your |
| communication application. |
A CONNECT display is quickly replaced by NO
CARRIEREnsure that the communication application's error control feature is set correctly.
You are also able to use the AT\N command - please refer to Appendix C, AT Commands for further information.
User’s Manual |