Troubleshooting

Problem

Possible cause

Possible solution

Cannot switch

Battery out of power

Charge the battery (see page 37).

phone on

Battery not installed correctly

Ensure that the battery is inserted correctly

 

 

(see page 34).

Phone switches

Battery out of power

Charge the battery (see page 37).

off automatically

 

 

Cannot charge

Battery not installed correctly

Ensure that the battery is inserted correctly

battery

 

(see page 34).

 

AC charger not connected

Ensure that the AC charger is connected to the

 

 

phone and to a working AC outlet.

 

Connectors are dirty

Clean the connectors of the AC charger and

 

 

battery.

 

Battery has worn out

Replace the battery.

 

Battery or AC charger is damaged

Replace the battery or charger. Contact your

 

 

dealer for assistance.

Battery loses

Backlight and Power settings need

Adjust settings to optimise power performance

power quickly

to be adjusted

(see pages 143 and 148).

Troubleshooting

157