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Toshiba L350, L350D Chapter 9 Troubleshooting, Disclaimers, Appendix A Specifications, Appendix B Display Controller, Appendix C Wireless LAN, Glossary, Index

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L350/L350D

Chapter 9 Troubleshooting

Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15

Chapter 10 Disclaimers

Appendix A Specifications

Appendix B Display Controller

Appendix C Wireless LAN

Appendix D AC Power Cord and Connectors

Appendix E If your computer is stolen

Glossary

Index

User’s Manual

xi

Contents
Page Copyright Disclaimer Trademarks Macrovision License of Notice Safety instructions EU Declaration of Comformity GOST Modem warning notice Following information is only for EU-memberStates ENERGY STAR® Program Optical disc drive standards Important notice Table of Contents Preface General Precautions Chapter 1 Introduction Chapter 2 The Grand Tour Chapter 4 Operating Basics Chapter 5 The Keyboard Chapter 6 Power and Power-upModes Chapter 7 HW Setup and Passwords Chapter 8 Optional Devices Chapter 9 Troubleshooting Disclaimers Appendix A Specifications Appendix B Display Controller Appendix C Wireless LAN Page Preface Manual contents Conventions Display ABC Messages Terminology Start Page General Precautions Creating a computer-friendlyenvironment Stress injury Heat injury Pressure or impact damage ExpressCard overheating Mobile phones Instruction Manual for Safety and Comfort Introduction Equipment checklist Microsoft® Windows Vista™ Features PC2-6400/PC2-5300 PC2-6400 Video RAM Depending on the model you purchased Disks Hard disk drive The computer is equipped with one of the (HDD) following sizes Keyboard 104 keys or 105 keys, compatible with IBM® enhanced keyboard and keys. See Pointing device Ports Headphone Microphone External monitor Multimedia Web camera Sound system Communications LAN Special features Power-onpassword Instant security Intelligent power supply Battery save mode TOSHIBA Value Added Package Utilities and applications TOSHIBA ConfigFree You can boot ConfigFree from the menu bar as follows Start -> All Programs -> TOSHIBA ConfigFree TOSHIBA Face Options The Grand Tour Front with the display closed Left side HDMI out port LAN jack Universal serial bus (USB 2.0) ports Right side Back side Underside Battery release latch Battery pack lock Memory module cover Front with the display open Touch pad Touch pad control buttons System indicators Function buttons Function Buttons System indicators Keyboard indicators Optical disc drive CDs DVDs AC adaptor Page Getting Started Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Benefits of hibernation mode Starting hibernation mode Automatic hibernation mode Data save in hibernation mode Benefits of sleep mode Executing sleep mode Sleep mode limitations Restarting the computer System Recovery Options Restoring the pre-installedSoftware Creating Optical Recovery Discs This section describes how to create Recovery Discs ■Be sure to connect the AC adaptor when you create Recovery Discs ■Be sure to close all other software programs except the Recovery Disc Creator ■Operate the computer at full power Restoring the pre-installedsoftware from your created Recovery Discs When the sound mute feature has been activated by pressing the ESC While holding down Page Page Operating Basics Using the touchpad Using optical disc drives Page Removing discs To remove the CD/DVD, follow the steps below and refer to below figure Function Buttons Icon Function DVD *CD/None Writing CD/DVDs on DVD Super Multi (+-RDL) drive DVD Specifications for DVD-RWDisc for General Version MITSUBISHI KAGAKU MEDIA CO., LTD Victor Company of Japan, LTD DVD+RW: DVD Specifications for DVD-RAMDisc for Version 2.0, Version 2.1 or Version Matsushita Electric Industrial Co., Ltd. Hitachi Maxell Ltd In writing to a ■Be sure to connect the universal AC adaptor before you write or rewrite ■Be sure to close all other software programs except the writing software ■Operate the computer in the full-powermode. Do not use power-savingfeatures ■Writing with software other than TOSHIBA Disc Creator is not recommended When writing or rewriting ■Do not perform any of the following actions: ■Change users in the Windows Vista™ operating system ■Start a communication application such as a modem ■Apply impact or vibration to the PC TOSHIBA Disc Creator Video How to make a DVD-Video How to learn more about Ulead DVD Movie Factory® Important information for use Media care Using the web camera Using the software All Programs Camera Assistant Software Capture Still Image Video Recording Using the microphone Using the TOSHIBA Face Recognition (optional) Disclaimer How to register the Face Recognition Data To launch this utility, click Utilities TOSHIBA Face Recognition Registration successful. Now we’ll do the verificatin test. Click the Next button AUTO Mode Login screen 4. “Please turn your face to the camera” will be displayed 1:1 Mode Login screen 6. “Please turn your face to the camera” will be displayed Modem Setting Modem Selection Dialing Properties Wireless communications Security Wireless communication Indicator LAN Cleaning the computer Moving the computer Heat dispersal The Keyboard Typewriter keys Function keys: F1 … F9 Soft keys: FN key combinations Hibernate Output Brightness down Brightness up Touchpad Windows special keys Generating ASCII characters Page Power and Power-upModes Power conditions Power indicators Battery types The firmware has detected that a CMOS battery fail occurred.<F1> contiune Care and use of the battery pack Danger Warning Caution Note Procedures Time Battery charging notice Monitoring battery capacity Maximizing battery operating time Retaining data with power off Retention Time State and Retention Time Extending battery life To maximize the life of your battery packs: Replacing the battery pack Page Starting the computer by password Enter Current Password Power-upmodes HW Setup and Passwords HW Setup Cancel Apply General Setup Password User Password Enter Password: Display Power On Display CPU Boot Priority Boot Priority Options Keyboard Wake-upon Keyboard USB Legacy USB Support LAN Page Optional Devices ExpressCard Multiple digital media card slot (optional) Installing a SD/SDHC/MS/MS Pro/MMC card Removing a SD/SDHC/MS/MS Pro/MMC card To remove the memory card, follow the steps below 2.Gently press the memory card inside the socket to eject it 3.Grasp the card and remove it Memory expansion 7.Push the module down so that it lies flat and is secured by two latches 8.Seat the cover and secure it with one screw Removing memory module To remove a memory module follow the steps below : 1.Turn the computer off and remove all cables connected to the computer 3.Remove one screw securing the memory module cover 4.Lift off the cover Additional battery pack (6 Cell and 9 Cell) Additional AC adaptor USB FDD Kit External monitor HDMI (optional) Security lock Page Troubleshooting Problem solving process Analyzing the problem Record your observations so you can describe them to your dealer Software Next, check any error messages in the OS documentation Hardware Hardware and system checklist TOSHIBA Leading Innovation Overheating power down AC power Battery Password LCD panel Hard disk drive Procedur DVD Super Multi(+-RDL) drive Diskette drive Touchpad USB mouse SD/SDHC/MS/MS Pro/MMC card External monitor Sound system USB Enabled Modem CONNECT NO CARRIER Sleep/Hibernation LAN TOSHIBA support Page Disclaimers CPU Memory (main system) Battery life HDD drive capacity LCD Graphics Processor Unit (GPU) Wireless LAN Non-applicableicons Copy protection Images LCD brightness and eye strain Specifications Environmental requirements Power requirements Built-inmodem Display Controller Display controller Page Wireless LAN Card specifications Radio characteristics Radio characteristics of Wireless LAN cards may vary according to: ■Country/region where the product was purchased ■Type of product R-FFrequency ■ Band 5 GHz (5150-5850MHz) (Revision A, draft N) Supported frequency sub-bands Table Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range Channel ID 2400-2483.5MHz 2457*1 5500*3 5520*3 5540*3 5560*3 5580*3 AC Power Cord and Connectors Certification agencies Europe: Outside of Europe: USA United Kingdom AustraliaEurope CanadaChina If your computer is stolen TOSHIBA Theft Registration Glossary Abbreviations HDD: hard disk drive IDE: integrated drive electronics I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request antistatic: A material used to prevent the buildup of static electricity application: ASCII: async: Short for asynchronous asynchronous: card: Synonym for board. See board CardBus: An industry standard bus for 32-bitPC Cards CD-ROM: See character: components: Elements or parts (of a system) which make up the whole (system) Composite Video (YUV): computer program: computer system: configuration: Page echo: erase: See delete delete escape guard time: escape: A means of aborting the task currently in progress execute: hertz: A unit of wave frequency that equals one cycle per second hexadecimal: host computer: hot key: HW Setup: KB: See kilobyte keyboard: kilobyte (KB): level 2 cache: See cache cache output: The results of a computer operation. Output commonly indicates data PAL: parity: password: pel: An industry standard 32-bit bus peripheral device: Péritel: RJ11: A modular telephone jack RJ45: A modular LAN jack ROM: SCSI: SD Card: terminal: TFT display: touchpad: TTL: Universal Serial Bus: Page Index