Toshiba M30X, M35X - page 156

156 If Something Goes Wrong

Problems that are easy to fix

5.375 x 8.375 ver 2.3

2The Windows Task Manager appears.

3Click the Applications tab.

If a program has stopped responding, the words “not

responding” appear beside its name in the list.

Sample Windows Task Manager Applications tab

4Select the program you want to close, then click End

Task .

Closing the failed program should allow you to continue

working. If it does not, continue with step 3.

5Close the remaining programs one by one by selecting

the program name, then End Task.

6Select the Shut Down menu, then click Turn Off .

Contents

Main Models: Satellite M30X/M35X Series ReWritable CD/DVD Drives Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada requirement FCC requirements Telephone Company Procedures If Problems Arise Disconnection Fax Branding Alarm Equipment Instructions for IC CS-03 Certified Equipment Wireless Interoperability Wireless LAN and your Health Regulatory Information Canada Industry Canada (IC) Europe EU Declaration of Conformity Page USA Federal Communications Commission (FCC) Caution: Exposure to Radio Frequency Radiation Caution: Radio Frequency Interference Requirements Taiw an Using this Equipment in Japan Device Authorization Radio approvals for wireless devices Approved Countries/Regions for use for the Atheros AR5BMB-43/44 Mini PCI Wireless network adapter Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries Europe - Restrictions for use of 5 GHz Frequencies in European Community Countries Approved Countries/Regions for use for the Atheros AR5001X Mini PCI Wireless network adapter Approved Countries/Regions for use for the Intel PRO/ Wireless LAN 2100 3B Mini PCI Adapter Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health Regulatory statements European Union (EU) and EFTA Canada Industry Canada (IC) Caution: FCC Interference Statement Caution: Exposure to Radio Frequency Radiation Taiw an Using this equipment in Japan 2.4FH1 Device Authorization DVD-ROM, multi-function drive safety instructions Location of the required label Copyright Export Administration Regulation Notice Trademarks Page Contents Introduction................................................................................ 35 Chapter 1: Getting Started........................................................ 40 Chapter 2: Learning the Basics................................................ 77 Page Chapter 3: Mobile Computing................................................ 111 Chapter 4: Exploring Your Options........................................ 129 Page Chapter 5: If Something Goes Wrong.................................. 155 Page Introduction 36 This guide Safety icons 38 Other icons used Other documentation Service options Chapter 1 Getting Started Selecting a place to work Creating a computer-friendly environment Keeping yourself comfortable Placement of the computer Seating and posture Lighting Arms and wrists Work habits Other precautions Page Important information on your computers cooling fan Setting up your computer Setting up your software Registering your computer with Toshiba Adding external devices Connecting to a power source Page Page Charging the main battery Using the computer for the first time Opening the display panel Your computers features and specifications Turning on the power Using the TouchPad Scrolling with the TouchPad Using the Scroll button Using the Control buttons Disabling or enabling the TouchPad Installing additional memory (optional) Page Page Page Removing a memory module Checking total memory Using an external keyboard Using a mouse Connecting a local printer Connecting a Parallel Printer Setting up your printer Using the Add Printer Wizard Page Page Connecting an optional external diskette drive Connecting external display devices Connecting an external monitor or projector Connecting to the S-video port Directing the display output when you turn on the computer Adjusting the quality of the external display Turning off the computer Closing the display panel Caring for your computer Cleaning the computer Moving the computer Using a computer lock Page Chapter 2 Learning the Basics Computing tips Page Using the keyboard Character keys Ctrl, Fn, and Alt keys Function keys Windows special keys Overlay keys Using the numeric keypad overlay Using the cursor control overlay Starting a program Starting a program from the Start menu Starting a program from Windows Starting a program from the Run dialog box Saving your work Saving files File names Using a file extension Printing your work Backing up your files Restoring your work Using the DVD-ROM or multi-function drive Drive components and control buttons DVD-ROM or multi-function drive components CD/DVD control and Music CD buttons Inserting a disc Page Playing an audio CD Page Playing CDs using Auto-Run Creating a CD Viewing the contents of a CD or DVD Removing a disc with the computer on Removing a disc with the computer off Caring for CD or DVD discs Powering down the computer Using the Turn off computer or Shut down command Shutting down more quickly Starting again after Turn Off Using Hibernation Mode Configuring your computer for Hibernation Using Hibernation Going into Hibernation mode more quickly Starting again from Hibernation mode Using Standby Mode Using Standby Going into Standby mode more quickly Starting again from Standby mode Toshibas online resources Chapter 3 Mobile Computing Toshibas energy-saver design Running the computer on battery power Battery Notice Power management Using additional batteries Charging the batteries Charging the main battery Charging the RTC battery Monitoring battery power Determining remaining battery power What to do when the battery runs low Setting battery alarms Conserving battery power Power profiles in Windows XP Using a hot key to set the power profile Changing the main battery Removing the battery from the computer Page Inserting the battery into the computer Taking care of your battery Safety precautions Maximizing battery life Disposing of used batteries safely Traveling tips Chapter 4 Exploring Your Options Exploring the desktop Finding your way around the desktop Icons Start button Taskbar System tray Setting up for communications Determining the COM port Connecting the modem to a telephone line Connecting your computer to a network Accessing a network Setting up the connection Using the Ethernet LAN Port Using Wireless LAN Connectivity Using the Wi-Fi Wireless LAN Mini PCI module An overview of using the Internet The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Uploading and downloading files from the Internet Exploring video features Changing the display properties setting Display settings hot key Exploring audio features Recording sounds Using a microphone Adjusting recording settings Using external speakers or headphones Using the i.LINK port Using PC Cards PC Card supporting software Inserting a PC Card Removing a PC Card Hot swapping Hot swapping precautions Using the Bridge Media slot Inserting Memory Stick or Memory Stick PRO media Removing Memory Stick or Memory Stick PRO media Inserting an SD Card Removing an SD Card Inserting an xD-Picture Card Removing an xD-Picture Card Inserting a SmartMedia Card Removing a SmartMedia Card Chapter 5 If Something Goes Wrong Problems that are easy to fix Your program stops responding. Page Your program performs an illegal operation. Problems when you turn on the computer The computer will not start. The computer starts but, when you press a key, nothing happens. The computer displays the WARNING RESUME FAILURE message. The computer displays the Non-System disk or disk error message. The Windows operating system is not working Using Startup options to fix problems Internet problems My Internet connection is very slow. My browser cannot find the URL address I typed in. My browser cannot find a site I bookmarked. The Windows XP operating system can help you Resolving a hardware conflict A plan of action Resolving hardware conflicts on your own Interrupt Request Channel Direct Memory Access Plug and Play Resolving conflicts Fixing a problem with Device Manager Disabling or enabling a device Checking device properties Memory problems Power and the batteries The AC power light does not come on when you plug in the AC adapter and power cord/cable. The AC adapter and power cord/cable work correctly, but the battery will not charge. The battery appears not to power the computer for as long as it usually does. Keyboard problems The keyboard produces unexpected characters. Display problems The display is blank. The screen does not look right. The built-in screen flickers. The display mode is set to Simultaneous and the external display device does not work. Small bright dots appear on your TFT dis play when you turn on your computer. Disk drive problems You are having trouble accessing a disk, or one or more files appear to be missing. Error-checking Your hard disk seems very slow. Your data files are damaged or corrupted. Some programs run correctly but others do not. DVD-ROM or multi-function drive problems You cannot access a disc in the drive. You press the disc eject button, but the drive tray does not slide out. Some discs run correctly, but others do not. Sound system problems You do not hear any sound from the computer. The computer emits a loud, high-pitched noise. PC Card problems Card Information Structure PC Card checklist Resolving PC Card problems The slots appear to be dead. PC Cards that used to work no longer work. The computer stops working (hangs) when you insert a PC Card. Hot swapping (removing one PC Card and inserting another without turning the computer off) fails. The system does not recognize your PC Card or PCMCIA socket controller. A PC Card error occurs. Printer problems The printer will not print. The printer will not print what you see on the screen. Modem problems The modem will not receive or transmit properly. Develop good computing habits Save your work frequently. On a regular basis, back up the information stored on your hard disk. Read the users guides. If you need further assistance Before you call Contacting Toshiba Toshiba voice contact Other Toshiba Internet Web sites Toshibas worldwide offices Toshibas worldwide offices Appendix A Hot Keys Volume Mute Instant password security Without a password With a password Maintaining security when the battery is not fully charged Power usage mode Stand by mode Hibernation mode Display modes Enabling a wireless device Disabling or enabling the TouchPad Keyboard hot keys Appendix B Power Cord/Cable Connectors Appendix C Using ConfigFree with your Toshiba Computer Getting Started Starting ConfigFree ConfigFree Utilities Connectivity Doctor Page Page Search for Wireless Devices Page Profile Settings Page Quick Connect Page Page Using the Automatic Switch Semi-Automatic Switch Feature Glossary Acronyms Page Ter ms The following terms may appear in this users guide. A B C D Page E F G H I K L M N O P R S T U V W Index A B C D E F H I J K L M N P Page R S T U V W X