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Toshiba M7 Toshiba Accessibility, Trusted Platform Module (TPM), Fingerprint Authentication Utility, Fingerprint utility limitations, Fingerprint Enrollment, reader

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	Contents

	CD/DVD Drive Acoustic Silencer ...........................	194
	Toshiba Accessibility ............................................	195
	Toshiba Mobile Extension .....................................	196
	Trusted Platform Module (TPM) ...........................	197
	Fingerprint Authentication Utility...........................	198
	Fingerprint utility limitations ...........................	199
	Fingerprint Enrollment ....................................	199
	Fingerprint Logon ...........................................	201
	Power-on Security ..........................................	201
	Control Center.................................................	203
	Password Bank ...............................................	205
	Care and maintenance of your fingerprint
	reader .......................................................	209
	Fingerprint reader limitations ..........................	211
Chapter 6: If Something Goes Wrong....................................		212
	Problems that are easy to fix ................................	212
	Problems when you turn on the computer............	214
	The Windows® operating system is not working ..	216
	Using Startup options to fix problems ............	217
	Internet problems ...........................................	218
	The Windows® XP operating system can
	help you ....................................................	218
	Resolving a hardware conflict ...............................	219
	A plan of action ...............................................	219
	Resolving hardware conflicts on your own .....	220
	Fixing a problem with Device Manager ...........	221
	Memory problems ..........................................	223
	Power and the batteries ..................................	224
	Keyboard problems.........................................	226
	Display problems ............................................	227
	Disk drive problems ........................................	229
	Optical drive problems ....................................	232
	Sound system problems .................................	233

Contents

Tecra® M7 Series User’s Guide pcsupport.toshiba.com Model: Tecra® M7 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty Protection of Stored Data Critical Applications FCC Notice “Declaration of Conformity Information” Industry Canada Requirement FCC requirements Disconnection Instructions for IC CS-03Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada – Industry Canada (IC) EU Declaration of Conformity VCCI Class B Information Modem Warning Notice Using this Equipment in Japan Device Authorization Radio Approvals for Wireless Devices Page Page Page Page Bluetooth® Wireless Technology Interoperability Bluetooth® Wireless Technology and Your Health Regulatory statements Using this Equipment in Japan 2.4FH1 Device Authorization Optical Drive Safety Instructions Location of the Required Label Copyright Export Administration Regulation Notice Trademarks Computer Disposal Information Contents This guide Safety icons Other icons used Other documentation Opening the display panel Turning on the power Installing a memory module partition media Making your keyboard emulate a full-size Toshiba’s online resources Toshiba’s energy-saverdesign Running the computer on battery power Battery Notice Power management The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Using an instant password Setting a user password Starting Fn-esse® Using the keyboard or pointing device to assign a key Toshiba Accessibility Trusted Platform Module (TPM) Fingerprint Authentication Utility Fingerprint utility limitations Fingerprint Enrollment PC Card problems Printer problems Modem problems Wireless networking problems DVD operating problems USA and Canada United Kingdom Australia Europe Toshiba Computer Introduction This guide Safety icons Other icons used Other documentation Service options Getting Started Selecting a place to work Creating a computer-friendlyenvironment Keeping yourself comfortable Precautions Selecting a place to work 1.Turn off the computer 2.Disconnect the AC adaptor from the power plug socket and computer 3.Remove the battery pack Read the enclosed Instruction Manual for Safety and Comfort Important information on your computer’s cooling fan Setting up your computer Setting up your software Registering your computer with Toshiba Adding optional external devices Connecting to a power source (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1Connect the power cord/cable to the AC adaptor (Sample Illustration) Connecting the power cord/cable to the AC adaptor 2Plug the AC adaptor into the DC-INon the back of the computer (Sample Illustration) Connecting the AC adaptor to the computer 3Connect the power cord/cable to a live electrical outlet The AC power light on the indicator panel glows green ❖Glows amber while the main battery is being charged (AC adaptor connected) ❖Glows green when the main battery is fully charged Charging the main battery Using the computer for the first time Opening the display panel Your computer’s features and specifications Turning on the power Adding memory (optional) Installing a memory module Hard Drive Recovery Utilities Creating Recovery CDs/DVDs Burn Hard Disk Drive Recovery using the recovery partition Recovery of Factory Default Software Next The Recovery of Factory Default Software screen appears (Sample Image) Recovery of Factory Default Software screen 2Select Recover to out-of-box-state,then click Next Erasing the hard disk 5Press any key on the keyboard to restart the computer To recover only your C: drive: 4Press any key on your keyboard to restart the computer Recovering the C: partition with a user specified size Hard Disk Drive Recovery using the Recovery media Recovering the C: partition of the HDD only Recovering the entire HDD without the HDD Recovery Area Checking the HDD operating status Installing drivers and applications Using the TouchPad™ Scrolling with the TouchPad™ Control buttons Disabling or enabling the TouchPad 4Click the TouchPAD ON/OFF tab Disable Enable Apply Using external display devices Connecting an external monitor or projector While holding down This hot key cycles through the settings in the following order: ❖Built-indisplay only ❖Built-indisplay and external monitor simultaneously ❖External monitor only Using an external keyboard Using a mouse Connecting a printer Setting up a printer Connecting an optional external diskette drive Turning off the computer Options for turning off the computer Turn Off or Shut Down Hibernation mode Standby mode Using the Turn Off Computer or Shut Down commands Turn Off Shut Down Turning off the computer more quickly Restarting your computer Using and configuring Hibernation mode Configuring Hibernation mode options Starting again from Hibernation mode Using and configuring Standby mode Configuring Standby mode options Starting again from Standby mode Closing the display panel Using your computer in tablet mode Customizing your computer’s settings Caring for your computer Cleaning the computer Moving the computer Using a computer lock Learning the Basics Computing tips Page Using the keyboard Character keys Making your keyboard emulate a full-sizekeyboard Ctrl, Fn, and Alt keys Function keys Windows® special keys Overlay keys Using the overlay to type numeric data Using the overlay for cursor control Starting a program Starting a program from the Start menu Starting a program from Windows® Explorer Starting a program from the Run dialog box Saving your work Saving files File names Using a file extension Printing your work Backing up your work Restoring your work Using the optical drive Optical drive components Inserting a compact disc Page Playing an audio CD Playing CDs Creating a CD Removing a disc with the computer on Removing a disc with the computer off Caring for CD or DVD Discs Toshiba’s online resources Mobile Computing Toshiba’s energy-saverdesign Battery Notice Power management Using additional batteries Charging batteries Charging the main battery Charging the RTC battery Monitoring main battery power Page Determining remaining battery power What to do when the main battery runs low Setting battery alarms Conserving battery power Power Profiles Using a hot key to set the Power Profile Changing the main battery Removing the battery from the computer Inserting a charged battery 2Insert the charged battery into the slot until the latch clicks (Sample Illustration) Inserting the battery 3Slide the battery lock to the locked position 4Turn the computer right side up Reconnect any cables that were removed in step 3 of Taking care of your battery Safety precautions Maximizing battery life Disposing of used batteries Traveling tips Exploring the desktop Finding your way around the desktop Icons Start button Taskbar System tray Setting up for communications Determining the COM port Connecting the modem to a telephone line Page Connecting your computer to a network Accessing a network Setting up the connection How to disable the Ethernet LAN port Using Wireless LAN Connectivity An overview of using the Internet The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Uploading to, and downloading files from, the Internet Exploring audio features Recording sounds Using a microphone Using external speakers or headphones Using tablet mode Preparing to use the tablet Rotate the display panel clockwise (Sample Illustration) Rotating the display panel clockwise 180o 4Turn the display latch so it points toward the back of the LCD screen Page Using tablet mode Using the Toshiba tablet pen Returning the computer to its original configuration Using PC Cards Inserting a PC Card Removing a PC Card Setting up a PC Card for your computer Using the Bridge Media Adapter Slot Inserting memory media Removing memory media Using the i.LINK® port Using an expansion device Toshiba Utilities Toshiba Assist Page Connect Secure Protect & Fix Optimize Toshiba Application Installer Setting passwords Using an instant password Setting a user password Disabling a user password Using a supervisor or user password Setting a supervisor password Deleting a supervisor password Toshiba Password Utility PC Diagnostic Tool Utility HDD Protection Utility Fn-esse® Starting Fn-esse® Using drag-and-dropto assign a key Using the keyboard or pointing device to assign a key Making a direct key assignment Making a popup assignment Viewing existing key assignments Changing or removing existing key assignments Toshiba Hotkey Utility Toshiba SD™ Memory Card Format Utility ❖Quick Format ❖Full Format Toshiba SD™ Memory Boot Utility Booting from a bootable SD card Toshiba Power Saver Page Preset Power Profiles Quickly creating a new power profile Customizing a power profile Mouse Utility Toshiba Hardware Setup Dynamically Switchable Always High Low Tablet and Pen Settings Toshiba Rotation Utility The Toshiba Rotation Utility screen appears: (Sample Image) Toshiba Rotation Utility screen 2Select a new display format for either PC mode or Tablet PC mode feature Tablet and Pen Settings or portrait Cross Menu Utility Creating a New Menu Toshiba Tablet Access Code Utility Toshiba Zooming Utility Help Toshiba Button Controls CD/DVD Drive Acoustic Silencer Toshiba Accessibility Toshiba Mobile Extension Trusted Platform Module (TPM) Fingerprint Authentication Utility Fingerprint utility limitations Fingerprint Enrollment 8The final template will be created from these three samples ❖Reader busy. Wait for the reader to complete its operation Operation succeeded. The reader successfully read or verified your fingerprint ❖Failed to verify the user. The fingerprint could not be matched Error reading Fingerprint Logon Power-onSecurity Enabling Power-onSecurity 1Open the Control Center and go to Settings - System Settings Logon Fingerprint Management Control Center Fingerprints Settings Help Password Bank Biomenu Registering a new Web page or dialog Replaying a registered Web page or dialog Replaying registrations with multiple forms Replaying a registered dialog Editing an existing registration Deleting a registration How to Delete the Fingerprint Data Care and maintenance of your fingerprint reader Page Fingerprint reader limitations If Something Goes Wrong Problems that are easy to fix 2Click the Applications tab 3Select the program you want to close, then click End Task Close the remaining programs one by one by selecting the program name, then To power off your computer, do one of the following: If you are not connected to a domain server: Problems when you turn on the computer The computer will not start The computer starts but when you press a key nothing happens The computer displays the message The Windows® operating system is not working Using Startup options to fix problems Internet problems The Windows® XP operating system can help you Resolving a hardware conflict A plan of action Resolving hardware conflicts on your own Interrupt Request Channel Direct Memory Access Plug and Play Resolving conflicts Fixing a problem with Device Manager Disabling a device Checking device properties Memory problems Power and the batteries The battery appears not to power the computer for as long as it usually does Keyboard problems Display problems The screen does not look right The built-inscreen flickers Disk drive problems Error-checking Some programs run correctly but others do not A diskette will not go into the optional external diskette drive The drive cannot read a diskette Optical drive problems Sound system problems PC Card problems Card Information Structure PC Card checklist Resolving PC Card problems Follow this procedure before you remove a PC Card: 1Double-clickthe Safely Remove Hardware icon on the System tray 2Select the item you wish to remove 3Click Stop 4Remove the device when prompted to do so Printer problems Modem problems Resolving a hardware conflict Wireless networking problems If your computer is equipped with an internal adapter Verify that signal strength is good using the utility provided with the 2Double-click Network Connections 4Select Internet Protocol (TCP/IP), then click Properties 5Select Obtain an IP address automatically Run Cmd Special considerations for Windows® XP DVD operating problems A blank screen appears while watching a DVD-ROMmovie or title 2Click Properties Screen Saver 4Deselect Shut off Monitor Jumping video lines appear around the DVD-ROMvideo window Desktop Area DVD titles, games, or applications appear distorted Desktop 3Select the Advanced Flat Panel tab 4Click Disable Display Stretch Feature Develop good computing habits Data and system configuration backup in Windows® XP Saving system configuration with Restore Points In the Restore point description Create 3Click Restore my computer to an earlier time, then click Next 5Select the desired Restore Point from the list, and then click Next Backing up your data to CDs with Windows® XP View Refresh E-mail Newsgroup files and When you have finished copying files to the CD window, click Favorites (bookmarks) for Internet Explorer and other Web browsers General tips for installing hardware and software If you need further assistance Before you contact Toshiba Contacting Toshiba Toshiba’s Technical Support Web site Toshiba voice contact Other Toshiba Internet Web sites Toshiba’s worldwide offices Toshiba’s worldwide offices Spain United Kingdom United States The Rest of Europe Hot Keys Volume Mute Password security Without a password With a password Maintaining security when the battery is not fully charged Power usage mode Standby mode Hibernation mode Display modes Display brightness Disabling or enabling wireless devices Disabling or enabling the TouchPad Zooming applications in/out Keyboard hot keys USA and Canada AustraliaEurope Page Getting Started Starting ConfigFree Page ConfigFree Utilities Connectivity Doctor Page Stay on the task tray Log About Search for Wireless Devices Creating a new wireless connection (Sample Image) Dragging a device to the Access Point (Sample Image) Wireless settings screen 3Enter the SSID/WEP information and connect to the device Wireless settings screen Creating a detected device wireless connection Transferring files using Bluetooth® Page Disconnecting from a Bluetooth® device Profile Settings Internet settings Devices TCP/IP settings Profile Add Capture Change Icon Captured Items Auto Switch Settings Page ConfigFree SUMMIT Page Page Using ConfigFree SUMMIT Quick Connect Toshiba Wireless Projector Page Direct Link Toshiba Device Using the Automatic Switch Semi-AutomaticSwitch Feature 3Select the Auto Switch (SSID) tab List of target SSIDs and profiles 6Select Automatically switch profiles when connected to this SSID 7Check Automatically switch profile when connected to this SSID Switch Glossary Acronyms Glossary DMA DIMM DOS DPI Terms original file is lost or damaged basic input/output system (BIOS) — See BIOS baud rate — The speed at which a communication device, such as a second). See also bits per second only memory (ROM), containing the information the computer 294 Glossary cache — A section of very fast memory in which frequently used See also CPU cache, L1 cache, L2 cache See also CD — An individual compact disc. See also CD-ROM controller — A device that controls the transfer of data from a computer CPU — See central processing unit (CPU) CPU cache cache, L1 cache, L2 cache cursor 296 Glossary disk disk drive diskette document — A very high-capacity storage medium that uses laser optics for reading data. Each DVD-ROM can hold as much data as several 298 Glossary function keys earth, and is the point of reference for voltages in the circuit software Suspend internal device — See device Internet World Wide Web than main memory. See also cache, CPU cache, L1 cache dispersed over a relatively limited area and connected by a 300 Glossary memory — Typically refers to the computer’s main memory, where computer’s main memory is RAM. See RAM, ROM microprocessor — See central processing unit (CPU) microprocessor online — Available through the computer. Online may refer to from another company on a company network or the Internet PC Edition and Windows® XP Home operating systems palette — See color palette palette 302 Glossary program operating system, application, utility RAM (random access memory) — Volatile memory that can be memory that can be shortcut — See keyboard shortcut shortcut software — See program. Compare hardware software Standby 304 Glossary utility Web Wi-Fi World Wide Web (www) Index Numerics 306 Index Index 308 Index disabling a user 165 supervisor set up 166 types passwords instant, using 164 setting PC Card checklist 310 Index disk 229 modem not receiving or transmitting 238 no sound 233 non-systemdisk or disk error 216, 231 PC Card checklist 234 error occurs Startup menu Tablet and Pen Settings 185 tablet mode using 85, 145 tablet pen using 85, 149 taskbar 132 television adjusting display 72 Toshiba