Toshiba P300 Chapter 2 Troubleshooting Procedures

[CONFIDENTIAL] 2-1

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting............................................................................................................1

2.2 Troubleshooting Flowchart........................................................................................... 3

2.3 Power Supply Troubleshooting..................................................................................... 8

Procedure 1 Power Status Check ..................................................................8

Procedure 2 Error Code Check ...................................................................10

Procedure 3 Connection Check................................................................... 12

Procedure 4 Charging Check ......................................................................12

Procedure 5 Replacement Check ................................................................1

2.4 System Board Troubleshooting...................................................................................1

Procedure 1 Message Check .......................................................................1

Procedure 2 Debugging Port Check............................................................ 18

Procedure 3 Diagnostic Test Program Execution Check............................ 23

Procedure 4 Replacement Check ................................................................23

2.5 USB FDD Troubleshooting........................................................................................ 24

Procedure 1 FDD Head Cleaning Check ....................................................24

Procedure 2 Diagnostic Test Program Execution Check............................ 25

Procedure 3 Connector Check and Replacement Check............................. 26