Troubleshooting

Battery

If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up Modes for more information on these indicators, together with general battery operation.

Problem

Procedure

Battery doesn’t power

The battery may be discharged - connect the AC

the computer

adaptor to recharge the battery.

Battery doesn’t charge

If the battery is completely discharged, it will not

when the AC adaptor

begin charging immediately, in these instances

is attached (Battery

you should wait a few minutes before trying

indicator does not

again. If the battery still does not charge, you

glow amber).

should check that the power outlet to which the

 

AC adaptor is connected is supplying power - this

 

can be tested by plugging another appliance into

 

it.

 

Check whether the battery is hot or cold to the

 

touch - if so, it will not charge properly and should

 

be allowed to reach room temperature before

 

you try again.

 

Unplug the AC adaptor and remove the battery to

 

make sure its connecting terminals are clean - if

 

necessary wipe them with a soft dry cloth lightly

 

dipped in alcohol.

 

Connect the AC adaptor and replace the battery,

 

taking care to ensure that it is securely seated in

 

the computer.

 

Check the Battery indicator - if it does not glow,

 

allow the computer to charge the battery for at

 

least twenty minutes. If the Battery indicator

 

starts to glow after this period, allow the battery

 

to continue to charge for at least another twenty

 

minutes before turning on the computer.

 

However, if the indicator still does not glow, the

 

battery may be at the end of its operating life and

 

should be replaced. However, if you do not

 

believe the battery is at the end of its operating

 

life, you should speak to your reseller, dealer or

 

service provider.

Battery doesn’t power

If you frequently recharge a partially charged

the computer as long

battery, the battery might not charge to its full

as expected

potential - in these instances you should fully

 

discharge the battery and then attempt to charge

 

it again.

 

Check the Power saver option under Select a

 

power plan in the Power Options.

User’s Manual

9-6

Page 163
Image 163
Toshiba Pro L500D user manual Battery, Power plan in the Power Options

Pro L500, Pro L500D specifications

The Toshiba Pro L500D and Pro L500 are versatile laptops designed to meet the needs of business professionals, students, and everyday users alike. These models, part of Toshiba’s esteemed Satellite line, focus on providing a balance of performance, durability, and affordability, making them an excellent choice for a wide range of applications.

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In terms of display quality, both the L500 and L500D feature a 15.6-inch screen with a resolution of 1366 x 768 pixels. The widescreen format is ideal for both productivity tasks and entertainment, providing ample space for viewing documents, spreadsheets, and media. The laptops also have LED backlighting, enhancing visibility in various lighting conditions and contributing to better battery performance.

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