Troubleshooting

DVD Super Multi drive

For further information, please refer to Chapter 4, Operating Basics.

Problem

Procedure

 

You cannot access a

Make sure the drive's disc tray is securely closed -

CD/DVD in the drive

press it gently into the computer until it clicks into

 

place.

 

 

 

 

Open the drive's disc tray and ensure the CD or

 

DVD is properly seated - it should lie flat with the

 

label facing upwards.

 

 

 

A foreign object in the drive's disc slot could

 

block laser light from reading the CD or DVD -

 

remove any foreign objects or obstructions that

 

may be present.

 

 

 

Check whether the CD or DVD is dirty - if it is,

 

wipe it with a clean cloth lightly dipped in water or

 

a neutral cleaner. Please refer to the Media care

 

section in Chapter 4 for further details on

 

cleaning the media.

 

 

Some CD/DVD/DVDs

The computer's software or hardware

run correctly, but others

configuration may be causing a problem. Ensure

do not

that these configurations match the requirements

 

of the CD/DVD media (refer to the CD's or DVD's

 

documentation if available).

 

 

 

Check the type of CD or DVD media that you are

 

using - the drive supports the following:

 

DVD:

DVD-ROM, DVD-Video

 

CD:

CD-DA, CD-Text, Photo CDTM

 

 

(single/multi-session), CD-ROM Mode

1, Mode 2, CD-ROM XA Mode 2

(Form1, Form2), Enhanced CD (CD-

EXTRA), Addressing Method 2

User’s Manual

9-11

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Toshiba Pro L500D user manual Dvd

Pro L500, Pro L500D specifications

The Toshiba Pro L500D and Pro L500 are versatile laptops designed to meet the needs of business professionals, students, and everyday users alike. These models, part of Toshiba’s esteemed Satellite line, focus on providing a balance of performance, durability, and affordability, making them an excellent choice for a wide range of applications.

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