HDD Error Code and Status | Toshiba EQUIUM L300D, PSLCAX/PSLCBX

2Troubleshooting

Figures

Figure2-1

BasicFlowchart

2-3

Tables

Table2-1

HDDErrorCodeandStatus

2-13

2-ivSatelliteL300D/L305D/SatelliteProL300D/EQUIUML300D/SATEGOL300DMaintenanceManual

Image 38

Toshiba EQUIUM L300D, PSLCAX/PSLCBX, SATEGO L300D manual HDD Error Code and Status

Contents

EQUIUML300D SATEGOL300D Disclaimer CopyrightFirstEditionMay2008 Trademarks Safetyprecautions PrefacePage Conventions Acronyms TableofContents CustomizationTest HotkeyTest ReplacementProcedures Overview HDD RemovingtheSystemBoard… InstallingtheSystemBoard RemovingtheCPUPage AppendixC AppendixAAppendixB AppendixD HardwareOverview 1HardwareOverview Contents Figures Tables Thecomputerhasthefollowingfeatures 1Features1Features 4096MB512M⋅64/667/800MHz HardDiskDriveHDD 15.4WXGACSV200nitsdisplay 15.4WXGANon-CSV200nitsdisplay ExternalMonitorPort BridgeMediaSlotBTO WirelessLANBTO InternalModemBTO 1IDPartsDescriptionPlacement 2ComputerBlockDiagram Hardware Overview Features 3SystemBoardConfigurations 4isBlockDiagramoftheSystemUnit 2SystemUnitComponents 2SystemUnitComponents − 512MB64Mx64 1HardwareOverview1.2SystemUnitComponents − IntegratedLVDS 2SystemUnitComponents1HardwareOverview − Automaticdetectionofunpluggedmode − RemotebootPXE2.1 InchHDD InchHDD 4ComboCD-RW/DVD-ROM 1HardwareOverview1.4ComboCD-RW/DVD-ROMomboCD-RW/DVD-ROM 5DVDSuperMulti+-RDoubleLayeryer ThespecificationsoftheDVDSuperMultidrivearelistedinTable1-35DVDSuperMulti+-RDoubleLayer MonitorsthesupplyvoltagefromtheACadapter 6PowerSupplyPowerinputmonitor BatteryChargingControl 6PowerSupplyMainBattery BatteryCharge RTCBattery Thechargingtimeexceedsthefixedlimit Troubleshooting Contents CoolingModule HDD Error Code and Status Computer TheFRUscoveredhereareasfollows Systemboard 1Outline2TroubleshootingOutline Display ODDdrive LAN Speaker BasicFlowchart Makesureanypieceofoptionalequipmenthasbeeninstalled OSstarted?? 2BasicFlowchartYes Anyerrormessagedisplayed?? InsertBootableCDintoODD Performeachtestwiththe 2BasicFlowchart PowerSupply Procedure1PowerIconCheck Dcinled 3PowerSupplyNot, go to Procedure IftheDCINLEDoff,followthestepsbelow Procedure2ConnectionCheck Procedure3ReplacementCheck System Board Procedure1MessageCheckSystemBoard Procedure2TestProgramCheck 2.5-inchHDD Procedure2PartitionCheckBootfromtheDOSsystem.Performthefollowingchecks 2.5-inch HDD Procedure3FormatCheck Problempersists,gotoProcedure3 Check3Problempersists,performCheck4 Display,performCheck5 Procedure4TestProgramCheck Code Status Procedure5ConnectorCheckandReplacementCheck CPU Keyboard Procedure1TestProgramCheckProcedure2ConnectorCheckandReplacementCheck 6Keyboard Display Procedure1ExternalMonitorCheckProcedure3ConnectorCheckandReplacementCheck Ifthereisstillanerror,performCheck4 7Display Procedure1ODDCleaningCheck ODDOpticalDiskDrive 8ODDDrive LAN Troubleshooting 10AudioTest Ifanyerrorisdetectedbythetest,gotoProcedure2 11CoolingModule 11CoolingModule Chapter DiagnosticPrograms ChapterContents 63i Page General 1General 3DiagnosticPrograms3.1General QuickTest QuickStart2QuickStart Forthedetailoftestitem,pleaserefertoQuickTestItemList Thetestresultwillbedisplayedinthefollowingscreen 2QuickStart CPUSpeedTestStepbyStep 2Runningthecurrenttestitem KeyboardLayouttest Thetestscreenwouldbeshownasbelow HotkeyTest AudioPlayTest DMIWrite AudioRecordTestDMIRead 10 Theconfirmationscreenisasbelow SystemInformation Usercanenteronechoicetoviewalogfileinthescreenasfollows 12 10ViewLogs 11ExittoUHHDOS 12TheDiagnosticsScreenExplanationDiagnosticsWindows SelectthisitemtoexittoUHHDOS 14 Diagnostic ProgramsProgramNameandItsVersionServiceDiagnosticVer1.10 TitleBar PauseEnableDisplay‘PAUSE’whenPauseEnableisenabled Overview 16 Options OptionsMenuNotes 3Option ExittoDOS ExittheServiceDiagnosticsEditorandbacktoDOSBatchParametersConfiguration 18 Item’sParametersConfiguration Parameters 20 Repeattimesofthetestitem Parametersforthespecifictestitems SaveBatchParameters LOGParametersSetting 22 LogfileName AppendtoOldLogFileLogDeviceInfoonFail SpecifyLOGViewer LOGViewer ServiceDiagnosticLogviewer24 Scrollalinebackwardorforwardonthescreen Ctrl+F3 Ctrl+HomeCtrl+End 10LOGFileSample 26 Parity 4Subtests3DiagnosticProgramsSubtests 28 HDD Vesa Subtest01CPU 30 SystemTest BasicFunctionalityTest NPUBasicFunctionsTest 5SystemTestCoprocessor NPUInterruptTest 32 Subtest02Boards Subtest03FANSpeedTest CPUFanSpeedTest 34 6MemoryTest Subtest01BIOSROMMemoryTest Thistestmoduleistocheckwhetherthememorychipworksnormally Subtest03Patterns 36 PatternSizeChoosethepatternsize-BYTE,WORD,DWORDorALL ExtendedMemoryStartAddressMB&ExtendedMemoryEnd Subtest04 ExtendedPattern CASLineTestIncremental/DecrementTest Subtest05Walking1’sTest 38 Belowistheparameterdialogwindowoftheextendedpatterntest Subtest08RefreshTest Subtest06Walking0’sTestSubtest07AddressTest Subtest09CacheMemory Subtest12MemorySpeedTest 40 Thistestitemistocheckwhetherthedatabusworksnormally 7Storage PasswordharddiskStorage Subtest01HDD TestMode-Choosetestmodefromthefollowingoptions 42 Percent-Specifythecoveragerateinpercentageofthetotaldisk Option--Selectsequentialtestorrandomtest DiagnosticRead/Write Percent--Specifythecoveragerateinpercentageofthetotaldisk 44 Subtest02ODD Subtest01 TextMode 10Peripheral3DiagnosticProgramsVideo CharacterTest Teststwotypesoffontpatterns Font9*14 Font9*16 46 BelowisthetestscreenofTextAttribute TextPageSelection 10Peripheral TextColor 48 Subtest02 640*480VGAMode Subtest03VESAVideoModes Subtest04 VESAVideoMemory Subtest06 LCDPanelTest 50 Subtest05 AGPTest Subtest07 RegisterTest Subtest08 ColorPurityTest Subtest10 DAC/PaletteAddress 52 Subtest09 DirectColorTest Subtest11 BitBltEngineTest ThistestitemistocheckwhethertheBitBltengineworksnormally 54 CommunicationCOMM Subtest01 LANCard Subtest01 Keyboard 56 Peripheral Subtest02 MouseTest LedTest CheckwhethertheDeviceledworksnormally PeripheralSubtest03 LedTest ErrorCodesanddescription 58 11ErrorCodesandDescription 3DiagnosticPrograms Board 60 FAN Keyboard 62 IDE-HDD QuickTestItemList 12QuickTestItemList ReplacementProcedures 4ReplacementProcedures Contents RemovingtheTopCover InstallingtheTopCover InstallingtheKeyboardRemovingtheMDCModule InstallingtheMDCModule RemovingtheDisplayAssembly InstallingtheDisplayAssembly RJ11cable RemovingtheCCDandMIC InstallingtheCCDandMICRemovingtheSpeakers InstallingtheSpeakers Cable Figures 29RemovingCCDboardandMIC Howtousethecharttwoexamples SafetyPrecautions 1General BeforeYouBegin Checkthatallthecableandconnectorsarefastenedsecurely DisassemblyProceduresAssemblyProcedures Checkthatallthelatchesareclosedsecurely M2 2 mm ToolsandEquipmentScrewTighteningTorque M2.5 2.5 mm ColorsofScrewShanks SymbolsofScrewsontheComputerBodySymbol examples Mm bind screw B12 Mm stud RemovingtheBatteryPack 1Removingthebatterypack InstallingtheBatteryPack Slideinthebatterylock RemovingtheOptionalPCCard 2RemovingthePCcard InstallingtheOptionalPCCard InsertthePCcardgentlyuntilitstopsandisseatedsecurely Replacement Procedures RemovingtheMemoryCard InstallingtheMemoryCard RemovingtheOptionalMemory Spreadoutthetwomemorylocklatchessothatthememorymodulepopsup InstallingtheOptionalMemory Insertthememorymoduleintotheconnectoratanangleof45degrees HDD RemovingtheHDD 2HDD PlacetheHDDpackonaflatsurfacesuchasadesk,andremovethechassis InstallingtheHDD RemovingtheODDBayModule ODDBayModule3ODDBayModule InstallingtheODDBayModule DisassemblingtheODDDrive AssemblingtheODDDrive RemovingKeyboard 9Removingthekeyboard InstallingtheKeyboard 4Keyboard RemovingtheMDCModule ContaminatedconnectorscancauseMDCmodulefailuresMDCModule InstallingtheMDCModule 5MDCModule WirelessLANCard RemovingtheWirelessLANCard Connectthetwoantennacablesbypressingthemfirmlyintoplace 6WirelessLANCardInstallingtheWirelessLANCard Liftupthetopcover TopCoverRemovingtheTopCover InstallingtheTopCover 7TopCover DisplayAssembly RemovingtheDisplayAssembly 7DisplayAssembly InstallingtheDisplayAssembly RemovingtheSystemBoard CN3 InstallingtheSystemBoard 9SystemBoard RemovetheCPUcoolingmoduleandFan 10CPUCoolingModuleandFanDonottouchorcausedamagetothefaninthecoolingmodule Replacement Procedures CPU Cooling Module and Fan 19Applyingsilicongrease Besuretoconfirmthecorrectpositionforthemodule InstallingtheCPUCoolingModuleandFan10CPUCoolingModuleandFan Teardownthetaponthethermalpad RemovetheCPU 11CPURemovingtheCPU InstallingtheCPU 11CPU 24SecuringtheCPU RemovingtheDisplayMask DisplayMaskDisplay Mask InstallingtheDisplayMask Fourtoplatches RemovingtheFLInverterBoard FLInverterBoardFL Inverter Board InstallingtheFLInverterBoard RemovingtheLCDmodule LCDModule14LCDModule 27RemovingtheLCDmoduleandscrews InstallingtheLCDModule LifttheMICfromthedisplayrearcover CCDBoardandMICRemovingtheCCDBoardandMIC InstallingtheCCDBoardandMIC 15CCDBoardandMIC RemovingtheSpeakers InstallingtheSpeakersSpeakers RemovingtheTouchPadandButtonBoard TouchPadandButtonBoard17TouchPadandButtonBoard InstallingtheTouchPadandButtonBoard ConnectthebuttonboardflatcabletoCN5001onthebuttonboard USBcable,CRTcable,PowerButtonBoard,AC-INcableandRJ11cable Page Appendices Appendix Contents 22CN506USBPort0&Port1Connector8-PinError!Bookmarknotdefined PrecautionsforhandlingtheLCDmodule Apx.AHandlingtheLCDModule Appendices Apx.AHandlingtheLCDModule Apx.AHandlingtheLCDModule Appendices Apx.AHandlingtheLCDModule Apx.BBoardLayout FigureB-1BoardLayoutFront 2SystemBoardBackView Apx.CPinAssignments AppendixCPinAssignments 6CN6ModemModuleConnector12-Pin 5CN5LCD/FLInverterCableConnector40-Pin 7CN7CCDCameraCableConnector5-Pin 8CN8TouchPadBoardCableConnector12-Pin 10CN11WirelessLANModuleConnector52-Pin 11CN12InternalKeyboardCableConnector34-Pin 13CN14InternalMICPhoneCableConnector2-Pin 14CN15USBPort2BoardCableConnector5-Pin 16CN17HDDConnector22-Pin Appendices 17CN500BatteryPackConnector9-Pin 18CN501FANConnector3-Pin MADATA2 Dgnd MADATA3 MADATA12 MADATA13 MADATA8 MADATA9 MARAS# 20CN503DDR2DIMM1Connector200-Pin Table C-20 DDR2 DIMM1 Connector Pin Assignments 200-Pin MBDATA2 Dgnd MBDATA3 MBDATA12 MBDATA13 MBDATA8 MBDATA9 MBRAS# 21CN505ODDConnector50-Pin Table C-21 ODD Connector Pin Assignments 50-Pin 23CN507HDMIConnector19-Pin 22CN506USBPort0&Port1Connector8-Pin 24CN508BridgeMediaSlotConnector21-Pin 26JACK500RJ45LANConnector12-Pin 27JACK501ExternalMICConnector6-Pin 28JACK502HeadPhoneConnector6-Pin 29CN4000USBPort2Connector4-Pin 31CN5001TouchPadBoardCableConnector12-Pin AppendixD KeyboardScan/CharacterCodes KeyboardScan/CharacterCodes KeyboardScan/CharacterCodes KeyboardScan/CharacterCodes Appendices Scancodesdifferbymode 205~207areforJAPANkeyboardonly Set2 WithleftShiftSet1 TableD-4ScanCodeswithFnkey Cap Keytop Codeset1 Codeset2 Make TableD-7No.126keyscancode Thiskeygeneratesonlymakecodes Apx. E Key Layout UnitedStatesUSKeyboardJapanJPKeyboard SpanishSPKeyboard KoreanKRKeyboard CanadianBilingualQBKeyboard FrenchFRKeyboard GermanGRKeyboard ItalianITKeyboard TaiwanTCKeyboard PortuguesePTKeyboard 11 DU,UE,USInternationalUSEKeyboard ArabicARKeyboard BelgianBEKeyboard RussianRUKeyboard Swiss/SwitzerlandSLKeyboard SwedishSWKeyboard NorwegianNOKeyboard DanishDKKeyboard TurkeyTRKeyboard GreekGKKeyboard CanadianMultinationalCMKeyboard HerbrewHEKeyboard CzechCZKeyboard ScandinavianN5Keyboard HungaryHUKeyboard SlovakianSKKeyboard YugoslaviaYUKeyboard ThaiTHKeyboard UnitedKingdomENKeyboard TurkishFTFKeyboard Tools Apx.FBIOSRewriteProceduresRewritingtheBIOS RewritingtheEC/KBC Apx.GEC/KBCRewriteProceduresTools