Toshiba GMAD00337011, PSU6SU, PSU6SU028008, PT439U00T005, PT43GU01G006, PT43GU03V05U, PT530U01P007, PT530U06103K, PT535U04502L, R940-S9431, R940S9440, R950, R950 S9541, R950-S9521 Cooling Performance Diagnostic Tool, PC Diagnostic Tool

131

Utilities

Cooling Performance Diagnostic Tool

The Function options are disabled by default.

Available options are:

❖Power Plan

❖Touch Pad

❖Cursor Overlay

❖Numeric Overlay

Cooling Performance Diagnostic Tool

The Cooling Performance Diagnostic Tool is a utility that checks

the cooling performance of the system to ensure the cooling fans

are operating properly.

To use the Cooling Performance Diagnostic Tool:

1From the Start screen begin typing Cooling Performance

Diagnostic Tool, or while in the Desktop screen double-click

the Desktop Assist icon.

2Click Support & Recovery.

3Click Cooling Performance Diagnostic Tool.

The Cooling Performance Diagnostic Tool window appears.

4Click Diagnosis.

PC Diagnostic Tool

This utility can help diagnose problems with devices in your

computer. Refer to the online Help documentation within the

application for additional help.

The PC Diagnostic Tool utility may show tests for features you do not

have. This is normal and does not indicate a problem.

To use the PC Diagnostic Tool utility:

1To access PC Diagnostic Tool utility from the Start screen

begin typing PC Diagnostic Tool, or while in the Desktop

screen double-click the Desktop Assist icon.

2Click Support & Recovery.

3Click PC Diagnostic Tool.

The PC Diagnostic Tool window appears.

NOTE

NOTE

Contents

Main Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada Requirement Wireless Interoperability Wireless LAN and Your Health Canada Industry Canada (IC) EU Declaration of Conformity The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information VCCI Class B Information Taiw an Using this Equipment in Japan Device Authorization 2.4FH1 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries Bluetooth Wireless Technology Interoperability Bluetooth Wireless Technology and Your Health Regulatory statements Optical Disc Drive Safety Instructions Location of the Required Label Copyright Export Administration Regulation Notice Trademarks Licenses Computer Recycling Information Reuse, Donation, Recycling Contents Introduction................................................................................ 24 Chapter 1: Getting Started......................................................... 29 Page Chapter 2: Learning the Basics................................................. 74 Chapter 3: Mobile Computing................................................... 84 Chapter 4: Exploring Your Computers Features...................102 Chapter 5: Utilities.................................................................... 115 Chapter 6: If Something Goes Wrong ...................................140 Appendix A: TOSHIBA Function Keys.................................... 170 Page Introduction Page 26 This guide Safety icons Other icons used 28 Your computers features and specifications Other documentation Service options Chapter 1 Getting Started Selecting a place to work Setting up a work environment Keeping yourself comfortable Computer user comfort recommendations Good Working Posture Using the notebook with an external keyboard, mouse or monitor Typing style Taking breaks and varying tasks Mobile computing tips Transporting the notebook Seeking additional help Check list Precautions Page Setting up your computer Important information on your computers cooling fan Setting up your computer Connecting to a power source Connecting to a power source Connecting to a power source Charging the main battery Charging the main battery Using the computer for the first time Using the computer for the first time Initial setup Setting up your software Registering your computer with Toshiba Registering your computer with Toshiba To Shut down your computer To Restart your computer To Restart your computer To place your computer in Sleep mode Adding optional external devices Adding optional external devices Adding memory (optional) Installing a memory module Page Page Page Page Page Removing a memory module Page Checking total memory Recovering the Internal Storage Drive Recovery option Description Creating recovery media Page Restoring from recovery media Refresh your PC (with users data) Page Page Reset your PC Page Installing drivers and applications Using the Toshiba Dual Pointing Device Page Page Adjusting touch pad settings Disabling or enabling the touch pad Scrolling with the touch pad Control buttons Connecting an external device Connecting an external device Using external display devices Selecting video cables Connecting an HDMI-compatible television or display device Connecting an external monitor or projector Connecting an external monitor via the DisplayPort Directing the display output when you turn on the computer Adjusting the quality of the external display Customizing your computers settings Customizing your computers settings Caring for your computer Cleaning the computer Moving the computer Caring for your computer Using a computer lock Chapter 2 Learning the Basics Computing tips Using the keyboard Using the keyboard Using the keyboard Ctrl, Fn, and Alt keys Function keys Mouse properties Mouse properties Starting an app Starting an app Starting an app from the Start screen Saving your work Saving your work Backing up your work Using the optical disc drive Optical disc drive components Inserting an optical disc Playing optical media Recording optical media Toshibas online resources Removing a disc with the computer on Removing a disc with the computer off Toshibas online resources Chapter 3 Mobile Computing Toshibas energy-saver design Running the computer on battery power Battery Notice Power management Using additional batteries Charging the main battery Charging the RTC battery Monitoring main battery power Determining remaining battery power What to do when the main battery runs low Setting battery notifications Conserving battery power Power Plans Using the eco power plan Using a TOSHIBA Function key to set the Power Plan Using the eco power plan Changing the main battery Removing the battery from the computer Page Inserting a charged battery Taking care of your battery Taking care of your battery Safety precautions Disposing of used batteries Maintaining your battery Disposing of used batteries Disposing of used batteries Traveling tips Traveling tips Chapter 4 Exploring Your Computers Features Exploring the Start screen Exploring the Start screen Charms Exploring the desktop Tiles Exploring the desktop Finding your way around the desktop Icons Exploring the desktop Taskbar Notification area Windows Store Notifications Windows Store Setting up for communications Exploring audio features Using Wireless LAN connectivity Connecting your computer to a network Exploring audio features Exploring audio features Recording sounds Using a microphone Using external speakers or headphones Using the Web Camera Using the Web Camera Using an ExpressCard Using an ExpressCard Inserting an ExpressCard Removing an ExpressCard Using the Memory card reader Using the Memory card reader Using the Memory card reader Inserting memory media Removing memory media Using the eSATA/USB combo port Using the eSATA/USB combo port Using the expansion port Using the expansion port Chapter 5 Utilities Desktop Assist Page Tools & Utilities Support & Recovery eco Utility eco Utility Setting passwords Using a supervisor password Setting a supervisor password Deleting a supervisor password Using a user password Setting a user password Deleting a user password System Settings System Settings System Settings Sleep and Charge USB Sleep and Charge Page Enabling/Disabling USB Sleep and Charge Power supply mode settings HDD Protection Utility HDD Protection Utility Function Key Function Key Cooling Performance Diagnostic Tool Cooling Performance Diagnostic Tool PC Diagnostic Tool PC Health Monitor PC Health Monitor Recovery Media Creator Recovery Media Creator Service Station TOSHIBA Application Installer TOSHIBA Application Installer TOSHIBA Button Setting TOSHIBA Button Setting Trusted Platform Module (TPM) Fingerprint Utility Fingerprint utility limitations Using the Fingerprint Utility Fingerprint Logon Care and maintenance of your fingerprint reader Page Fingerprint reader limitations Chapter 6 If Something Goes Wrong Problems that are easy to fix Your application stops responding. Problems when you turn on the computer Problems when you turn on the computer The computer will not start. The computer starts but when you press a key nothing happens. The computer displays the Problems when you turn on the computer The AC power light is blinking. The battery light is blinking when the computer is on. The Windows operating system is not working Using Startup options to fix problems Refresh your computer Reset your computer Advanced options System Restore System Image Recovery Automatic Repair Command Prompt Internet problems My Internet connection is very slow. My browser cannot find the URL address I typed in. My browser cannot find a site I bookmarked. The Windows operating system can help you Fixing a problem with Device Manager Checking device properties Memory problems Memory problems Power and the batteries Power and the batteries The AC power light does not come on when you plug in the AC adaptor and power cord/cable. The AC adaptor and power cord/cable work correctly, but the battery will not charge. Keyboard problems The battery appears not to power the computer for as long as it usually does. Keyboard problems Display problems Display problems The screen is blank. The screen does not look correct. Page Disk or storage drive problems Disk or storage drive problems You are having trouble accessing a drive, or one or more files appear to be missing. Error-checking Disk or storage drive problems Your hard disk seems very slow. Optical disc drive problems Your data files are damaged or corrupted. Some programs run correctly but others do not. Optical disc drive problems You cannot access a disc in the drive. You press the disc eject button, but the drive tray does not slide out. Sound system problems Some discs run correctly but others do not. Sound system problems No sound is coming from the computers speakers. The computer emits a loud, high-pitched noise. ExpressCard problems ExpressCard problems ExpressCard checklist Resolving ExpressCard problems The slot appears to be dead. ExpressCards that used to work no longer work. Printer problems The system does not recognize your ExpressCard. Printer problems The printer will not print. Wireless networking problems The printer will not print what you see on the screen. Wireless networking problems Wireless networking problems The Windows operating system wireless management utility does not work. DVD operating problems DVD operating problems A blank screen appears while watching a DVD-ROM movie or title. The screen saver runs while you are watching a movie or title. Develop good computing habits Save your work frequently. On a regular basis, back up the information stored on your internal storage drive. Read the users guides. Data and system configuration backup in the Windows operating system Saving system configuration with restore points Backing up your data or your entire computer with the Windows operating system General tips for installing hardware and software USB Sleep and Charge is not working. If you need further assistance The USB Wakeup function does not work. The eSATA device is not recognized from Sleep or Hibernation mode. If you need further assistance Other Toshiba Internet Web sites Contacting Toshiba Toshibas Technical Support Web site Other Toshiba Internet Web sites Toshibas worldwide offices Toshibas worldwide offices Appendix A TOSHIBA Function Keys Functions Lock (Instant security) Power plan Sleep mode Hibernation mode 172 Output (Display switch) Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad 174 Cursor control overlay Numeric overlay Scroll lock Volume Mute Optical disk drive Keyboard Function keys Zoom (Display resolution) Appendix B Power Cord/Cable Connectors Glossary Acronyms Page Ter ms A B C D E F G H I K L M N O P R S T U W Index