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If Something Goes Wrong

ExpressCard® problems

If your system does not have built-in drivers for your ExpressCard®
and the card did not come with an operating system driver, it may
not work under the operating system. Contact the manufacturer of
the ExpressCard® for information about using the card under the
operating system.
ExpressCard® checklist
❖Make sure the card is inserted properly into the slot.
❖Make sure all cables are securely connected.
❖Occasionally a defective ExpressCard®slips through quality
control. If another computer with a ExpressCard® slot is
available, try the card in that machine. If the card malfunctions
again, it may be defective.
Resolving ExpressCard® problems
Here are some common problems and their solutions:

The slot appears to be dead. ExpressCards® that used to work

no longer work.

Check the ExpressCard® status:
1From the Start screen, type Device.
The search feature appears.
2Click Settings.
3Select Device Manger from the results list.
4Double-click the appropriate ExpressCard®, which will be
listed under one of the categories shown, for example: Disk
drives, Network adapters, Other, etc.
The operating system displays your ExpressCard’s Properties
dialog box, which contains information about your
ExpressCard® configuration and status.

Hot swapping (removing one ExpressCard® and inserting

another without turning the computer off) fails.

Follow this procedure before you remove an ExpressCard®:
1Prepare the card for removal by clicking the Show hidden
icons button ( ), if necessary, in the Notification area and
then selecting the Safely Remove Hardware and Eject
Media icon.
2Click Eject [device name] for the device you want to remove.
The Safe To Remove Hardware message appears.