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If Something Goes Wrong

DVD operating problems

DVD operating problems
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
For general problems playing a DVD title, try the following steps:
1Verify that the disc is in a format that the drive supports.
2Ensure that the disc is properly inserted in the drive tray.
3Use the DVD Player software that came with your computer to
view DVD movies.
4Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
5From the Start screen, type Computer. Click Computer in the
list that appears.
The optical disc drive should appear in the list.
6See “Checking device properties” on page 147 for instructions
on using Device Manager to view the optical disc drive
properties.
7Check the Toshiba Web site for new information on optical
disc drives and their operation.

A blank screen appears while watching a DVD-ROM movie

or title.

Change the setting for when to turn off the display using the
following steps:
1Move your pointer over the upper or lower right corner of the
screen. When the Windows® Charms appear click the Search
( ) Charm, click Settings, and in the Search field, type
Power.
2From the search list, click Choose when to turn off display.
3To keep the display from turning off, click Never in both drop
down lists.
4Click Save changes.

The screen saver runs while you are watching a movie or title.

If the screen saver is enabled, it runs on top of any movie or title
you are watching. To disable the screen saver:
1Right-click the desktop and click Personalize in the menu.
2Click Screen Saver in the lower-right corner of the window.