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If Something Goes Wrong
Disk or storage drive problems

Disk or storage drive problems

Problems with the storage drive or with external media
usually show up as an inability to access the drive or as
sector errors. Sometimes a drive problem may cause one or
more files to appear to have garbage in them.

Error-checking

This feature is not available for optical disc drives.
Run Error-checking, which analyzes the directories and files
on the storage drive and repairs any damage it finds.
To run Error-checking:
1From the Start screen, type computer.
2Click or touch This PC from the list that appears.
3Right-click or touch the drive you wish to check.

(Sample Image) Clicking on or touching the drive
4In the pop-up menu, click or touch Properties.
The drive’s Properties box appears.
5Click or touch the Tools tab.
6Click or touch the Check button.
The Error Checking box appears.
The system will alert you if you need to scan the drive.
NOTE