Chapter 6

Troubleshooting

TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause.

All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following guidelines:

Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage, or you may destroy valuable problem related information that can help solve the problem.

Observe what is happening - write down what the system is doing and what actions you performed immediately before the problem occurred. Make a screenshot of the current display.

Please also be aware that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

Preliminary checklist

You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem:

Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.

Before you attach an external device you should first turn the computer off, then when you turn the computer back on again it will recognize the new device.

Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).

User's Manual

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Toshiba C70-B, S70-B, L70-B user manual Problem solving process, Preliminary checklist
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C70-B, S70-B, L70-B specifications

The Toshiba L70-B, S70-B, and C70-B series represent a compelling lineup of laptops designed to cater to various user needs, blending performance, style, and affordability. These models are well-suited for both everyday computing tasks and more demanding applications, making them versatile options for students, professionals, and casual users alike.

The Toshiba L70-B features a large 17.3-inch display, making it ideal for users who prioritize screen real estate. With a Full HD resolution, the visuals are sharp and vibrant, enhancing multimedia consumption, gaming, and productivity. This model is powered by efficient Intel Core processors, providing ample power for multitasking and delivering smooth performance in applications ranging from office productivity suites to graphic design software.

On the other hand, the S70-B series targets users seeking a balance between power and portability. With a slightly smaller 15.6-inch display, it also boasts Full HD resolution, ensuring crisp image quality. The S70-B models often come equipped with advanced features like a backlit keyboard and enhanced audio systems, offering a more immersive experience for both work and entertainment. Users can expect solid processing capabilities from its Intel Core i5 or i7 configurations, making it suitable for a wide range of tasks.

Meanwhile, the C70-B series is tailored for budget-conscious users without compromising on essential features. This model typically offers a 17.3-inch display, similar to the L70-B, but with entry-level processing options. Despite its more affordable price point, the C70-B still includes important features such as sufficient RAM and storage options, ensuring that it can handle day-to-day tasks smoothly, including web browsing, document editing, and media playback.

All three series come with Toshiba’s unique technologies aimed at enhancing performance and usability. They often include features like Toshiba's Advanced Sound System for superior audio fidelity, and a range of connectivity options, including USB 3.0 ports and HDMI output, for easy interaction with other devices. Additionally, they typically come with Toshiba's utility software for power management, ensuring that users can extend battery life during their on-the-go tasks.

In conclusion, the Toshiba L70-B, S70-B, and C70-B series together showcase Toshiba's commitment to quality and user-friendly features. Whether you prioritize a larger display, a balance of features and portability, or a budget-friendly option, these laptops offer something for everyone, ensuring a satisfactory computing experience across various applications.
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