Toshiba ST-A10 owner manual Troubleshooting, Symptom Check Point Solution

8. TROUBLESHOOTING	SPTM-0009
	8. TROUBLESHOOTING

8. TROUBLESHOOTING

WARNING!

If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself. Turn the power off, unplug the POS Terminal, then contact the nearest TOSHIBA TEC service representative for assistance

Symptom	Check Point	Solution
The power does not turn	• Is the power cord plugged in	• Plug in correctly.
on.	correctly?	• If it is not a power failure,
	• Is the power supplied to the	check for the power supply to
	AC outlet?	the AC outlet with another
	• Has the circuit breaker	electric appliance.
	blown?	When the power is not
		supplied, contact your nearest
		power company.
		• Check the circuit breaker.
The operator’s display is	• Does the operator’s display	• Refer to Section 4
hard to see	reflects sunlight or room light?	Adjustment and adjust the
	• Is the tilt angle adjusted	display angle.
	properly?	• Refer to Section 4
	• Is the brightness adjusted	Adjustment and adjust the
	properly?	brightness properly.
Magnetic card reader	• Does the used card comply	• Use ISO Track 1,2,3
does comply-not read the	with the standard?	complying MCR.
data.	• Was the card moved too fast	• Move the card at the proper
	or too slowly?	speed. (10~150 cm/sec.)
	• Is the card reading direction	• Insert the card so that the
	correct?	magnetic strip faces the
		scanning head.

NOTE: If any problem occurs other than the above, please contact your authorized TOSHIBA TEC representative.

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