Toshiba T130 Fixing a problem with Device Manager

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If Something Goes Wrong

Fixing a problem with Device Manager

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The Windows® operating system can help you

If the operating system has started properly but you still have a

problem using your computer, the online Help can assist you in

troubleshooting the problem.

To access the Windows® operating system Help and Support:

1Click Start, then click Help and Support, or press F1.

The Help and Support window appears.

2Then do one or both of the following:

❖In the Search programs and files field, type in the topic for

which you need help and follow the on-screen instructions.

❖Click one of the options listed in the window and then

follow the on-screen instructions.

You can connect to Support Online by clicking the Ask button and

then clicking Microsoft Customer Support or by going to Toshiba

support at pcsupport.toshiba.com.

Fixing a problem with Device Manager

Device Manager provides a way to check and change the

configuration of a device.

Changing the default settings using Device Manager can cause other

conflicts that make one or more devices unusable. Device Manager

is a configuration tool for advanced users who understand

configuration parameters and the ramifications of changing them.

Checking device properties

Device Manager provides a way to view the properties of a device.

Properties include the name of the manufacturer, the type of device,

the drivers installed, and the system resources assigned to the

device.

To check a device’s properties:

1Click Start, Control Panel, System and Security, and then

under System, click Device Manager.

Contents

Main Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada Requirement FCC requirements Telephone Company Procedures If Problems Arise Disconnection Fax Branding Alarm Equipment Instructions for IC CS-03 Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada Industry Canada (IC) EU Declaration of Conformity The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information VCCI Class B Information Modem Warning Notice Conformity Statement Taiw an Using this Equipment in Japan 2.4FH1 Device Authorization Radio Approvals for Wireless Devices Approved Countries/Regions for the Intel Wireless Wi-Fi Link 5100/5300 Series Page Approved Countries/Regions for the Atheros Wireless Wi-Fi Link AR5B95 Series Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries Approved Countries/Regions for the Realtek RTL8192E Approved Countries/Regions for the Realtek RTL8191SE Approved Countries/Regions for the Realtek RTL8187B Bluetooth Wireless Technology Interoperability Approved Countries/Regions for use (Bluetooth wireless technology) Bluetooth Wireless Technology and Your Health Regulatory statements European Union (EU) and EFTA Canada Industry Canada (IC) Taiw an Copyright Export Administration Regulation Notice Trademarks Computer Disposal Information Contents Introduction................................................................................ 34 Chapter 1: Getting Started......................................................... 39 Page Chapter 2: Learning the Basics................................................. 93 Chapter 3: Mobile Computing.................................................105 Chapter 4: Exploring Your Computers Features...................123 Chapter 5: Utilities.................................................................... 131 Chapter 6: If Something Goes Wrong....................................159 Appendix A: Hot Keys/TOSHIBA Cards..................................185 Page Introduction Page 36 This guide Safety icons Other icons used 38 Your computers features and specifications Other documentation Service options Chapter 1 Getting Started Selecting a place to work Setting up a work environment Selecting a place to work Keeping yourself comfortable Precautions Selecting a place to work Setting up your computer Important information on your computers cooling fan Setting up your computer Connecting to a power source Connecting to a power source Connecting to a power source Charging the main battery Charging the main battery Using the computer for the first time Using the computer for the first time Opening the display panel Using the computer for the first time Turning on the power Setting up your software Registering your computer with Toshiba Registering your computer with Toshiba Adding optional external devices Adding memory (optional) Installing a memory module Page Page Page Page Page Removing a memory module Page Checking total memory Recovering the Internal Storage Drive Recovery option Des cription Recovering to out-of-box state (recommended recovery method) Page Recovering to a custom size partition Page Page Recovering without changing the internal storage drive partitions Page Creating recovery DVDs/media Restoring from recovery DVDs/media Page Erasing the Internal Storage Drive Erasing the Internal Storage Drive Erasing the Internal Storage Drive Checking the internal storage drive operating status Checking the internal storage drive operating status Installing drivers and applications Using the TouchPad Page Page Page Adjusting TouchPad settings Disabling or enabling the TouchPad Using external display devices Using external display devices Connecting the display device Selecting video cables Connecting an HDMI-compatible television Using external display devices Connecting an external monitor or projector Directing the display output when you turn on the computer Using an external keyboard Adjusting the quality of the external display Using an external keyboard Using a mouse Connecting a printer Connecting a printer Setting up a printer Turning off the computer Options for turning off the computer Hibernation mode Sleep mode Using the Shut down command Turning off the computer more quickly Page Restarting your computer Using and configuring Hibernation mode Configuring Hibernation mode options Page Starting again from Hibernation mode Using and configuring Sleep mode Configuring Sleep mode options Page Customizing your computers settings Starting again from Sleep mode Closing the display panel Customizing your computers settings Caring for your computer Cleaning the computer Caring for your computer Moving the computer Using a computer lock Chapter 2 Learning the Basics Computing tips Computing tips Using the keyboard Character keys Making your keyboard emulate a full-size keyboard Ctrl, Fn, and Alt keys Function keys Special Windows keys Overlay keys Using the overlay to type numeric data Using the overlay for cursor control Starting a program Starting a program Starting a program from the Start menu Starting a program Starting a program from Windows Explorer Saving your work Starting a program using the Search programs and files field Saving your work Saving your work Saving files Printing your work File names Using a file extension Printing your work Backing up your work Backing up your work Toshibas online resources Restoring your work Toshibas online resources Chapter 3 Mobile Computing Toshibas energy-saver design Running the computer on battery power Running the computer on battery power Battery Notice Running the computer on battery power Power management Charging batteries Using additional batteries Charging batteries Charging the main battery Charging batteries Charging the RTC battery Monitoring main battery power Page Determining remaining battery power What to do when the main battery runs low Setting battery notifications Conserving battery power Power Plans Using a hot key to set the Power Plan Using the TOSHIBA eco power plan Using the TOSHIBA eco power plan Changing the main battery Changing the main battery Removing the battery from the computer Changing the main battery Inserting a charged battery Taking care of your battery Taking care of your battery Safety precautions Taking care of your battery Maintaining your battery Disposing of used batteries Disposing of used batteries Traveling tips Traveling tips Chapter 4 Exploring Your Computers Features Exploring the desktop Exploring the desktop Finding your way around the desktop Icons Exploring the desktop Start button Taskbar Notification area Setting up for communications Setting up for communications Using Wireless LAN connectivity Connecting your computer to a network Exploring audio features Accessing a network Exploring audio features Recording sounds Using a microphone Using the Web Camera Using external speakers or headphones Using the Web Camera Using the Memory card reader Using the Memory card reader Inserting memory media Using the Memory card reader Removing memory media Chapter 5 Utilities TOSHIBA Assist Connect Page Page Optimize TOSHIBA Application Installer TOSHIBA Application Installer Setting passwords Using an instant password Using a supervisor password Setting a supervisor password Deleting a supervisor password Using a user password Setting a user password Deleting a user password TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility Mouse Utility Mouse Utility TOSHIB A Hardwa re Setu p TOSHIBA Hardware Setup TOSHIB A Hardwa re Setu p USB Sleep and Charge Utility Starting the USB Sleep and Charge Utility USB Sleep and Charge Page Enabling USB Sleep and Charge Power supply mode settings Battery settings TOSHIBA Zooming Utility TOSHIBA Zooming Utility TOSHIBA Accessibility TOSHIBA Accessibility TOSHIBA eco Utility TOSHIBA eco Utility TOSHIBA Service Station TOSHIBA Service Station TOSHIBA PC Health Monitor ConfigFree Getting Started Starting ConfigFree ConfigFree Utilities Connectivity Doctor Profile Settings Page Chapter 6 If Something Goes Wrong Problems that are easy to fix Your program stops responding. Problems when you turn on the computer The computer will not start. The computer starts but when you press a key nothing happens. The computer is not accessing the internal storage drive or the optional external diskette drive. The computer displays the The computer displays the Non-System disk or disk error message. The AC power light is blinking. The Windows operating system is not working The battery light is blinking when the computer is on. The Windows operating system is not working Using Startup options to fix problems The Windows operating system is not working Internet problems My Internet connection is very slow. My browser cannot find the URL address I typed in. Fixing a problem with Device Manager My browser cannot find a site I bookmarked. The Windows operating system can help you Fixing a problem with Device Manager Checking device properties Memory problems Memory problems Power and the batteries Power and the batteries The AC power light does not come on when you plug in the AC adaptor and power cord/cable. The AC adaptor and power cord/cable work correctly, but the battery will not charge. Keyboard problems The battery appears not to power the computer for as long as it usually does. Keyboard problems The keyboard produces unexpected characters. Display problems The screen is blank. Page Disk or storage drive problems Disk or storage drive problems You are having trouble accessing a drive, or one or more files appear to be missing. Error-checking Your hard disk seems very slow. Optical disc drive (optional) problems Your data files are damaged or corrupted. Optical disc drive (optional) problems You cannot access a disc in the drive. Sound system problems Printer problems The computer emits a loud, high-pitched noise. Printer problems The printer will not print. The printer will not print what you see on the screen. Wireless networking problems Wireless networking problems The Windows operating system wireless management utility does not work. Develop good computing habits Save your work frequently. On a regular basis, back up the information stored on your internal storage drive. Read the users guides. Data and system configuration backup in the Windows operating system Saving system configuration with restore points Page Backing up your data or your entire computer with the Windows operating system General tips for installing hardware and software Page If you need further assistance Cannot use the USB Sleep and Charge function. The USB Wakeup function does not work. If you need further assistance Before you contact Toshiba If you need further assistance Contacting Toshiba Toshibas Technical Support Web site Toshiba voice contact Other Toshiba Internet Web sites Other Toshiba Internet Web sites Toshibas worldwide offices Toshibas worldwide offices Appendix A Hot Keys/TOSHIBA Cards Hot Key Cards Hot Key Cards Using the Hot Key Cards Application Cards Application Cards Application Cards Using the Application Cards Card Case Hot key functions Volume Mute Lock (Instant security) Power plan Sleep mode Hibernation mode Output (Display switch) Display brightness Disabling or enabling wireless devices Disabling or enabling the TouchPad Zoom (Display resolution) Keyboard hot key functions Appendix B Power Cord/Cable Connectors Glossary Acronyms Page Ter ms A B C D E F G H I K L M N O P R S T U W Index Page 218 Page 220