ProblemProcedure

You cannot access a CD/DVD/Blu-ray Disc™ in the drive

Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place.

Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up.

A foreign object in the disc tray could block laser light from reading the disc. Make sure there is no obstruction. Remove any foreign object.

Check whether the disc is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner.

Memory Media Card

For further information, please refer to Operating Basics.

Problem

Procedure

Memory media card

Remove the memory media card from the

error occurs

computer and then reinsert it in order to ensure it is

 

firmly connected.

 

If the problem persists, then you should refer to the

 

documentation supplied with your memory media

 

card for further information.

 

 

You cannot write to

Remove the memory media card from the

a memory media

computer and check to ensure that it is not write

card

protected.

 

 

You cannot read a

Check to ensure the required file is actually on the

file

memory media card that is inserted into the

 

computer.

 

If you are still unable to resolve the problem,

 

contact TOSHIBA Support.

 

 

Pointing device

If you are using a USB mouse, you should also refer to both the USB mouse section and the documentation supplied with your mouse.

Touch Pad

 

 

 

Problem

Procedure

The Touch Pad does

Check the Device Select settings.

not work.

Click Start -> Control Panel -> Hardware and

 

 

Sound -> Mouse.

 

 

User's Manual

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