How Our VoIP Assessments Work
The goal of the Toshiba VoIP assessment is to determine how well VoIP will sound on your network and diagnose any technical issues that could negatively impact call quality.
Our unique VoIP assessment solution is very simple to conduct and separates us from our competition since it does not require onsite consultants to set up and run the assessment. We simply ask a site employee to download a small piece of software called a “traffic agent” onto one or two existing PCs or servers per site. Then the assessment is run remotely by our engineers without interrupting your operations.
The assessment determines call quality using traffic agents to send actual VoIP traffic across your network. It measures the resulting MOS call quality, network delay, jitter and loss for calls between any of your business sites.
Figure 2 illustrates a VoIP assessment testing the wide-area net- work (WAN) connections between the Los Angeles and New York offices and between the San Francisco and Denver offices. The assessment is measuring the WAN performance of 20 concurrent VoIP calls between Los Angeles and New York and 15 concurrent VoIP calls between San Francisco and Denver.
The VoIP calls are run continuously for the duration of the assess- ment to measure call quality during different times of the day and week. At the end of each VoIP call, the results are reported back from the traffic agents to the test center and logged in a database. These results are used to create a detailed report summarizing the results of the VoIP assessment.
At the end of the assessment our clients know the exact state of their VoIP network readiness:
The MOS call quality score between all business sites
How many concurrent VoIP calls each WAN will support between sites
The amount of network delay, loss and jitter for each WAN and LAN connection and how to eliminate these problems
With this information determined before you deploy VoIP, your initial deployment will exceed user expectations and reduce your deployment risks and costs.
Conclusion
Your network was not originally designed to carry high quality voice transmissions. To deploy VoIP successfully you need to conduct a VoIP network assessment first. If you skip this important step your probability of difficult network challenges is greater than fifty percent. Eliminate deployment risk, upgrade cost overruns and dissatisfied users by conducting a Toshiba VoIP network assessment. Your business will thank you for it.
Figure 2 Typical Toshiba VoIP Assessment
Toshiba America Information Systems, Inc., Telecommunication Systems Division
9740 Irvine Blvd., Irvine, CA
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