Chapter 6

Troubleshooting

TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause.

All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following guidelines:

Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage, or you may destroy valuable problem related information that can help solve the problem.

Observe what is happening - write down what the system is doing and what actions you performed immediately before the problem occurred. Make a screenshot of the current display.

Please also be aware that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

Preliminary checklist

You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem:

Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.

Before you attach an external device you should first turn the computer off, then when you turn the computer back on again it will recognize the new device.

Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).

User's Manual

6-1

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Toshiba Z30t-A, Z30-A, Z40-A, Z50-A user manual Problem solving process, Preliminary checklist
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Z50-A, Z30t-A, Z40-A, Z30-A specifications

Toshiba has long been recognized for its commitment to innovation and quality in the laptop market, and the Satellite Pro series exemplifies this philosophy. Among the notable models in this series are the Toshiba Z30-A, Z40-A, Z30t-A, and Z50-A. Each of these laptops is tailored to meet the needs of modern professionals, offering a blend of performance, portability, and advanced features.

The Toshiba Z30-A is designed with mobility in mind. Weighing just under 2.5 pounds, it is one of the lightest options in its class. It features a durable magnesium alloy chassis that not only enhances its robustness but also offers a sleek and professional look. The Z30-A is powered by Intel's latest processors, delivering efficient performance for multitasking and business applications. Additionally, its high-resolution display, coupled with an ultra-slim profile, makes it ideal for professionals on the go.

Next in line is the Z40-A, which builds on the strengths of the Z30-A while adding a larger screen for enhanced productivity. This model also utilizes Intel's advanced processing technology and supports expanded memory options, accommodating demanding applications with ease. The Z40-A is equipped with a full HD display and an improved keyboard design, providing a comfortable typing experience for extended work sessions.

For those seeking a touchscreen experience, the Z30t-A is the ideal choice. This ultrabook incorporates a 13.3-inch touchscreen that provides intuitive navigation and interaction, making it suitable for creative professionals and those who prefer a hands-on approach. Additionally, it maintains the lightweight form factor and robust performance of its predecessors, ensuring that users do not compromise on functionality or mobility.

Finally, the Z50-A rounds out the lineup with its larger screen and enhanced graphics capabilities. With a 15.6-inch display and options for dedicated graphics cards, this model targets users who require additional visual performance, such as graphic designers or video editors. It balances power with portability, allowing professionals to take their work anywhere without sacrificing performance.

Collectively, these Toshiba models embody the brand's dedication to delivering high-quality laptops tailored for business and creative users. With features such as robust build quality, high-resolution displays, and solid performance, the Z30-A, Z40-A, Z30t-A, and Z50-A cater to a wide spectrum of professionals on their quest for the perfect computing companion. Whether for presentations, design work, or everyday productivity, these laptops deliver a compelling mix of portability and power.
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