Technical Support
For more troubleshooting help, go to:
To download the latest Firmware, Driver, Utility and User Guide, go to:
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 26504400
Service time: 24hrs, 7 days a week
Singapore
Tel: +65 62840493
Service time: 24hrs, 7 days a week
UK
Tel: +44 (0) 845 147 0017
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: +1 866 225 8139
Service time: 24hrs, 7 days a week
Malaysia
Tel: 1300 88 875465 (1300 88TPLINK)
Email:
Service time: 24hrs, 7 days a week
Turkey
Tel: 444 19 25 (Turkish Service）
Service time: 9:00 AM to 6:00 PM 7 days a week
Poland
Tel: +48 (0) 801 080 618 / +48 22 7217563 (if calls from mobile phone)
Service time: Monday to Friday 9:00 AM to 5:00 PM. GMT+1 or GMT+2
(Daylight Saving Time)
Germany / Austria
Tel: +49 1805 875465 (German Service) +49 1805 TPLINK
Fee: 0.14 EUR/min from the German fixed phone network and up to 0.42 EUR/min from mobile phone
Service time: Monday to Friday 9:00 AM to 6:00 PM. GMT+ 1 or GMT+ 2 (Daylight Saving Time in Germany)
*Except bank holidays in Hesse
Australia & New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
Service time: 24hrs, 7 days a week
Italy
Tel: +39 02 66987799
Service time: Monday to Friday 9:00 AM to 6:00 PM
Ukraine
Tel:
Service time: Monday to Friday 14:00 PM to 22:00 PM
Brazil
Toll Free:
Service time: Monday to Saturday 08:00 AM to 08:00 PM
Indonesia
Tel: (+62) 021 6259 135
Service time : Monday to Friday 9:00
Switzerland
Tel: +41 (0) 848 800998 (German Service)
Fee:
Service time: Monday to Friday 9:00 AM to 6:00 PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time)
Russian Federation
Tel: 8 (499)
*Except weekends and holidays in Russian Federation
