4)
5)Select Use the following IP address and then enter 192.168.1.x into the IP address field, 255.255.255.0 into the Subnet mask filed. Then click OK.
T5. What can I do if I cannot access the Internet?
1)Check to see if all the connectors are connected well, including the Fiber line, Ethernet cables and power adapter, based on the LEDs described previously.
2)Check to see if the ONT is registered correctly based on the GPON LED described previously and Authentication status in System Status page. If not, please enter the GPON SN or GPON Password described in step 2 again and wait for approximately 2 minutes or try to unplug the fiber and then connect it again. If the problem still exists, please consult your ISP to make sure if you have entered the correct GPON SN or GPON Password.
3)Check to see if the dialing software used in step 3 is installed correctly and make sure the account username and password are correct.
4)If you still cannot access the Internet, please restore your ONT to its factory default settings and reconfigure it by following the instructions in this QIG.
5)Please feel free to contact our Technical Support if the problem still exists.
Note:
For more details about Troubleshooting and Technical Support contact information, please log on to our Technical Support website:
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