Troubleshooting︱

If a problem occurs with your MP320, please first check the information listed below before taking your MP320 for repair. If you are unable to remedy a problem from the following hints, please consult your dealer, service center, or local Transcend branch office. We also have FAQ and Support services on our website at http://www.transcendusa.com.

Operating system cannot detect the MP320

Check the following:

1.Is your MP320 properly connected to the USB port? If not, unplug it and plug it in again.

2.Is your MP320 connected to the Mac keyboard? If yes, unplug it and plug it into an available USB port on your Mac Desktop.

3.Is the USB port enabled? If not, refer to the user‟s manual of your computer (or motherboard) to enable it.

Cannot Power ON

Check the following:

1.Is the MP320 connected to your computer? If yes, unplug it.

2.Is the Hold switch enabled? If yes, switch it to the “OFF” position.

3.Is the battery out of power? If yes, please recharge the battery.

Cannot transfer MP3, WMA, WMA-DRM10,or WAV files to the MP320

Uninstall and re-install the driver. If this doesn‟t work, try Resetting the MP320.

Buttons aren’t working

Is the Hold switch enabled? If yes, set it to the “OFF” position.

Cannot hear track playback

1.Have you downloaded any music files onto the MP320? If no, then you must first do so from your computer or the Internet. (Only Mpeg I Layer 3 and WMA files compressed at a rate of 32Kbps–320Kbps are supported.)

2.Are the earphones properly connected to the earphones jack? If not, reconnect them.

3.Is the volume loud enough? If not, increase the volume level until the music can be heard.

Track name does NOT display correctly on the screen

1.The default language of the MP320 is English. Please set the language option first.

2.ID3 tag information has display priority on the screen of the MP320. You can modify the ID3 tag by using Windows Media Player or Winamp.

3.If the ID3 tag is empty, just the file name will be displayed on the screen.

Cannot enter the RECORD Mode

To make sure the recorded file will not be lost, two safety mechanisms are provided.

1.If the remaining battery capacity is less than 10%, you cannot enter the RECORD Mode.

2.During recording, if the remaining battery capacity goes below 10% the MP320 will automatically save the recording.

Track playback sounds intermittent

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Transcend Information MP320 user manual Troubleshooting︱
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MP320 specifications

Transcend Information Inc. is renowned for its innovative storage solutions, and among its notable products are the TS2GMP320, MP320, TS8GMP320, and TS4GMP320 USB flash drives. These compact devices are designed to cater to the growing demand for portable and reliable data storage, offering a blend of performance, durability, and convenience.

The TS2GMP320 is a 2GB USB flash drive, perfectly suited for users seeking essential storage for documents, photos, and music. It utilizes USB 2.0 interface technology, providing plug-and-play functionality and broad compatibility with various devices, including computers, TVs, and gaming consoles. Its lightweight design, coupled with a robust build, ensures that it can withstand daily use and remain reliable.

Similarly, the MP320 series includes the TS4GMP320 and TS8GMP320, which offer increased storage capacities of 4GB and 8GB, respectively. This expanded capacity allows users to store more data without the need for multiple devices. The MP320 series also features the same USB 2.0 interface, ensuring compatibility across a wide range of devices while maintaining a straightforward user experience.

One of the standout technologies featured in the MP320 series is the use of high-performance NAND flash memory. This technology contributes to improved data transfer rates and reduced power consumption compared to traditional storage solutions. Users can expect quick file transfers, enhancing productivity, especially in professional settings where time is of the essence.

In terms of design, the MP320 flash drives boast a sleek and compact form, making them ultra-portable. They come equipped with a protective cap that shields the USB connector from dust and damage, ensuring longevity. The drives are also designed with user convenience in mind, featuring keyring holes that allow for easy attachment to keychains or bags, reducing the risk of loss.

Durability is another key characteristic of the TS2GMP320, MP320, TS4GMP320, and TS8GMP320 drives. Transcend has engineered these devices to withstand shocks, vibrations, and extreme temperatures, making them ideal for users on the go or in demanding environments.

In conclusion, Transcend's TS2GMP320, MP320, TS8GMP320, and TS4GMP320 USB flash drives deliver a compelling combination of performance, versatility, and portability. With a range of capacities and advanced technologies, these drives meet the storage needs of casual users and professionals alike, making them an excellent choice in the crowded market of data storage solutions.
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