The StoreJet® 18 does not Power-ON
Check the following:
1.Ensure that the StoreJet® 18 is properly connected to the USB port(s) on your computer.
2.Ensure that the USB port is working properly. If not, try using an alternate USB port.
I cannot back up files on my Mac®
The StoreJet® 18’s internal hard drive comes formatted for FAT32. If you want to backup files from a Mac computer you will need to format the StoreJet® 18 with HFS+ using the Mac Disk Utility.
Linux™ cannot detect the StoreJet® 18
The StoreJet® 18’s internal hard drive comes formatted for FAT32. Linux™ DOES NOT support the NTFS file system. Please reformat the StoreJet® 18 to the FAT32 file system to use it on a Linux™ computer.
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