Cannot RECORD voice, Line-In, or the FM radio

To make sure recorded files do not get lost, two safety mechanisms are built into the MP330:

If remaining battery capacity is less than 10%, you cannot enter the RECORD Mode.

While recording, if the remaining battery capacity goes below 10% the MP330 will automatically stop and save the recording.

Track playback sounds intermittent

Unplug the earphones and plug them back in again to make sure they are securely connected.

MP330 powers off automatically

The MP330 features SLEEP Mode and Auto Power Off functions, which are power-saving features. You can preset your MP330 to power-off automatically. Please refer to the SETTINGS section for more information.

MP330 just isn’t working properly

If your MP330 ever stops working properly, or locks up, try powering it on and off a few times, if this does not correct the problem you can Reset the MP330 by using a paperclip or pencil tip to hold down the “Reset” button for 3 to 5 seconds.

Cannot find the file that was just copied to the MP330

Re-copy the file and refer to the “Disconnecting from a Computer” section to remove the MP330 after the copy process is completed.

A File that was just deleted still appears

Re-delete the file and refer to the “Disconnecting from a Computer” section to remove the MP330 after the delete process is completed.

MP330 does not operate after formatting in Windows®

Formatting the MP330 using the “Quick Format,” or “Full Format” option in Windows® erases the default system information that the MP330 requires to operate. To re-install the system information, please visit http://www.transcend.com.tw/ and download a Firmware Update for your MP330.

How do I find out what Windows Media Player version I am using?

Open your Windows Media Player program.

Click on the “Help” menu and select the “About Windows Media Player” option.

The version of your Windows Media Player will be displayed on the computer screen.

Cannot listen to DRM music on my MP330?

The MP330 only supports WMA-DRM10 music files, is this the file type you are using?

You must use Windows Media Player 10 to transfer and synchronize your WMA-DRM10 music files with the MP330’s MTPMEDIA Folder.

Lyrics Sync: Why can’t I see the words of the song I am listening to?

3.For detailed Lyrics Sync instructions, please see the FAQ section on our website at: http://www.transcend.com.tw/Support/FAQ

An “Insuffucient Power” message is displayed on the screen

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Transcend Information TS4GMP330 Cannot Record voice, Line-In, or the FM radio, Track playback sounds intermittent