Troubleshooting
Q1: Where is the power supply? I did not find one in the box.
A1: The
Q2: I have the KVM switch connected properly, but my keyboard and mouse don't work.
A2: Please make sure your USB port is working properly by testing it with your other USB devices. Once you confirm that the USB port is functional, please reboot your computers, and try to use the KVM switch again.
Q3: I have the KVM switch connected properly, but my microphone and speakers don't work.
A3: First, make sure your sound card is properly installed on your computers. Second, make sure your speakers and microphone work properly when connected directly to your computer. Third, make sure your speakers and microphone are connected in correct jack on the KVM switch. Make sure the audio cables are connected to the correct jack on your computer.
Q4: Can I connect and disconnect the USB cables while the computers are turned on?
A4: Yes, you can connect or disconnect the USB cables while the computers are turned on because the USB interface is
Q5: Will the KVM switch remember the keyboard settings between computers?
A5: Yes, the KVM switch will remember the keyboard settings when switching between your
computers. (i.e.: Cap lock, Num key, etc.)
Q6: How do I switch from one computer to another with the KVM switch?
A6: PC User: Push Buttons,
Mac User: Push Buttons
Linux User: Universal
If you still encounter problems or have any questions regarding the
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