TRENDnet TPE-224WS manual Troubleshooting

Troubleshooting

Q1: After connecting the TPE-224WS to a power outlet, the LEDs do not turn on.

A1: Check the connection of the power cord to the TPE-224WS and the power outlet. Also check that the power outlet is receiving power.

Q2: After installing the Web-Management Utility, I clicked Discovery and the Utility is unable to

discover the TPE-224WS. What should I do?

A2: Make sure that the TPE-224WS is powered on and that all connections are secure. Also check that your computer's IP Address is on the same network segment as the TPE-224WS. The default IP Address of the TPE-224WS is http://192.168.0.1 and the default password is "admin".

Q3: When I access the TPE-224WS using a web browser, I get a screen that tells me “only one

user can login”. What should I do?

A3: Another computer is configuring the TPE-224WS. Please wait until the user logs off. If the other user has already logged off and you still get the same screen, then disconnect the power cord from the TPE-224WS, wait for 5 seconds, reconnect the power cord to the TPE-224WS, allow 5 seconds for the switch to power on, and then attempt to access the web configuration page to login.

Q4: When I connect a computer to the switch's port, the LINK/ACT LED turns on, but the 100Mbps LED remains off.

A4: When the 100Mbps LED remains off, the computer's connection speed is 10Mbps.

Q5: I connected a Power-over-Ethernet (PoE) device into the switch's PoE port, but the PoE Status LED remains off.

A5: Check the connections between the PoE port and the PoE device. Make sure that the CAT-5 cable is properly inserted into the PoE port and PoE device.

If you still encounter problems or have any questions regarding the TPE-224WS, please refer to the User's Guide included on the Utility CD-ROM or contact Trendnet's Technical Support Department.

Certifications

This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference.

(2)This device must accept any interference received. Including interference that may cause undesired operation.

Waste electrical and electronic products must not be disposed of with household waste. Please recycle where facilities exist. Check with you Local Authority or Retailer for recycling advice.

NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

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