Warranty
We warrant to you, the
In order for you to receive the benefits of this warranty, you are required to complete and mail the warranty registration card, containing all the requested information, to us within ten (10) days following the purchase of your CitriStar.
1.No warranty will be provided until after we have actually received the enclosed warranty registration card, containing all the requested information, within ten (10) days of the date of original purchase. The warranty is only good for the original purchaser for value. This warranty is
2.If the CitriStar exhibits defects while in normal household use, we, upon our actual receipt of a written notice of such defects from you during the warranty period, we will, at our option, either repair or replace the CitriStar which prove to be defective. However, we have no such obligation to repair or replace until after you have, by insured mail and in protective packaging*, delivered the CitriStar to the location of your service center as set forth. Replacement CitriStar may be either new or like new. CitriStar may contain
3.We do not warrant that the operation of the CitriStar will be uninterrupted or error free. In no event shall our liability exceed the retail value of the CitriStar.
4.All warranty and repair services must be performed at a warranty service center, which is located within the country where the machines was originally
purchased. However, in the event that: [i] the machine must be serviced at a service center, which is not located within the country where the machine was purchased; or [ii] there is no service center within the country where the machine is located and must be shipped to a service center in another country, then those service centers are responsible for the parts and service only, and any and all costs relating to the shipping, delivery and handling of the machine to and from those service center shall be the sole responsibility of the owner.
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This warranty does not cover defects resulting from: [a] failure to operate the CitriStar in accordance with the instructions; [b] use of parts or supplies not provided or authorized by us; [c] negligent, improper or inadequate maintenance; [d] service performed or attempted by unauthorized service person; [e] damages, accidental or otherwise, to the CitriStar, which are not directly caused by us or the manufacturer; or
[f]damages resulting from abuse, tampering, misuse, commercial use, or unauthorized modification of the CitriStar.
WE MAKE NO OTHER EXPRESS OR IMPLIED WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE OR IMPLIED WARRANTY OR CONDITION OF MERCHANTABILIITY IS LIMITED TO ONE (1) YEAR. In the event that such limitation or exclusion on the duration of an implied warranty is not allowed in the state or county wherein you reside, the above limitation or exclusion will not apply. This warranty gives you specific legal rights and protection, and you might also have other rights that vary from state to state, or country to country.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL WE BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT, OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE). Some states or counties may not allow the exclusion or limitation of incidental or consequential damages. If you reside in such a state or county, the above limitation or exclusion may not be applicable.
Do not send your CitriStar back to the service center without a return authorization.
*Save Original Shipping Box
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