SOMETHING NOT WORKING?
We strongly recommend that you carry out the following checks on your cooker before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.
If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the cooker is under guarantee.
The cooker does not work at all:
*Check that the cooker has been wired in and is switched on at the wall.
*Check that the main cooker fuse is working.
*Check that the timer is set to manual (see page 12).
The grill and hotplates work but the oven does not:
*Check that the timer is set to manual operation (see page 12).
The oven temperature is too high or low:
*Check that the recommended temperatures are being used (see page 24). Be prepared to adjust up or down by 10°C to achieve the results you want.
The hotplates and ovens work but the grill does not:
*Check that you have carefully followed the instructions for operation of the grill.
*If the cooling fan fails the grill will not operate. Please call your Customer Service Centre.
If the oven is not cooking evenly or the side opening door will not stay open:
* Check that the cooker is level.
The oven light fails to illuminate:
*Check that the cooker is not set for automatic cooking. The light will illuminate when the cook time begins.
*If you have had your cooker for several months you may need to replace the light bulb (see page 30).
The oven fan is noisy:
*Check that the oven is level.
*Check that bakeware and shelves are not vibrating in contact with the back panel in the oven.
31
