Symptom

 

 

 

 

 

The door will not open

The programme is still running.

 

The door lock has not yet released.

 

Water in the tub: the door cannot be opened if water is present in the

 

 

tub.

 

 

 

The machine makes an unusual

The machine is fitted with a type of motor which makes an unusual

noise

 

noise compared with other traditional motors. This new motor ensures a

 

 

softer start and more even distribution of the laundry in the drum when

 

 

spinning, as well as increased stability of the machine.

 

 

 

The machine does not dry or does

The drying time has not been selected

not dry properly

The water taps are not turned on

 

The drain filter is clogged

 

The machine is overloaded

 

The selected drying time is not adequate

 

 

 

If after the above checks, there is still a fault, call your local Tricity Bendix Service Force Centre.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for any in-guarantee service calls.

SERVICE & SPARE PARTS

If you require an engineer or wish to purchase spare parts contact your local Tricity Bendix Service Force Centre by telephoning:

0990 929929

Your telephone call will be routed to the Service Centre covering your post code area.

The addresses are detailed in this instruction book on the pages headed Tricity Bendix Service Force Centres, and can also be found in your local telephone directory under “T”.

When you call the Service Force Centre please make sure you give the model and serial number of the appliance.

This information can be found on the rating plate (see picture) or on the guarantee card.

 

Mod

 

Prod. No

P0042

Ser. No

 

CUSTOMER CARE

For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix products, please contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Tricity Bendix

PO BOX 47

Newbury

Berkshire

RG14 5XL

Tel 01635 525 542

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Tricity Bendix WDR 1020, CWD 1010 Door will not open, Machine makes an unusual, Noise, Machine does not dry or does