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TROY Group 4014, 4515 manual Section

Models: 4515 4014

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Section 4

Troubleshooting

Trouble- shooting by Symptom (cont.)

MICR line not positioned correctly on the document (vertically and horizontally).

Your MICR paper was cut or perforated inaccurately (paper is too short/long or narrow/wide).

Software registration is off (software is positioning data incorrectly on the printed page).

Printer registration discrepancies (small inconsistencies in positioning of the image on the printed page)

Faulty paper transport system in printer.

Measure your MICR paper and/or perforation lines to ensure your MICR- encoded documents fall within ANSI specifications for document size. Ask your paper vendor for correctly sized MICR paper.

Make adjustments in your software application to adjust the positioning of the MICR line. Use the TROY MICR Document Template to verify all adjustments to the MICR line.

Small errors in the printer’s registration can change the position of the MICR line, which is most noticeable on the trailing edge of the printed page. If the MICR line on your checks is positioned on trailing edge of the page (the edge of the page that exits the printer last), try using the TROY printer’s Auto- Rotate feature to place the MICR line on the leading edge of the page to avoid any small registration errors that would significantly change the position of the MICR on your printed checks.

Measure your MICR paper. If cut to correct size, consult your software vendor for assistance.

Try non-MICR paper to verify the problem. Consult the printer user’s manual or TROY Technical support if problem is verified on non-MICR paper.

Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A

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TROY Group 4014, 4515 manual Section
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4515, 4014 specifications

The TROY Group 4014 and 4515 represent a significant advancement in the domain of business printers, particularly targeting environments that demand high-volume document output with a focus on speed, quality, and reliability. These models are integral to organizations that prioritize efficiency while still requiring the flexibility to manage various printing tasks.

One of the standout features of the TROY Group 4014 and 4515 is their impressive print speed. The 4014 model can produce up to 40 pages per minute, while the 4515 can reach a staggering 55 pages per minute. This high-speed output is crucial for businesses that handle extensive printing needs, ensuring that workflows remain uninterrupted and productivity stays high.

Both models utilize advanced laser printing technology, which not only contributes to their rapid production speeds but also guarantees crisp, high-quality print output. With a print resolution of up to 1200 x 1200 dpi, users can expect sharp text and vivid images, making them suitable for a variety of document types, including professional reports, presentations, marketing materials, and more.

An important characteristic of the TROY Group 4014 and 4515 is their robust monthly duty cycle. These printers can handle heavy workloads, with a recommended monthly print volume of up to 12,000 pages for the 4014 and as high as 15,000 pages for the 4515. This capacity ensures that the printers remain operational even during peak business periods, reducing downtime and maintenance costs.

Both models also come equipped with user-friendly interfaces, featuring LCD displays that streamline the printing process. Additionally, they support various connectivity options, including USB, Ethernet, and wireless capabilities, allowing for easy integration into existing office networks and enabling mobile printing from various devices.

Security is another essential feature. TROY Group printers offer advanced printing security options that protect sensitive data, particularly important for organizations that adhere to strict compliance standards. This includes secure printing features that require user authentication before a document is released, ensuring that confidential information remains secure.

Overall, the TROY Group 4014 and 4515 printers offer a powerful combination of speed, quality, and security, making them ideal choices for businesses aiming to enhance their operational efficiency while maintaining high standards in document management.