Section 4 Troubleshooting / Error Messages
Font Memory Card Kit User’s Guide -- Document # 50-70407-002 Rev. A 4-2
Trouble-
shooting by
Symptom
(cont.)
600 dpi MICR font not used in MICR
line (an incorrect font such as Courier
or Times Roman was used instead).
No MICR font installed.
MICR mode disabled and an attempt
was made to use a TROY MICR font.
Software error.
MICR font requested orien t ation
(portrait or landscape) not installed in
the printer.
Non-TROY MICR font wa s used.
Font escape sequence coding error.
Install the TROY Font Memory Card
and reprint the document.
Consult your software dealer.
Enable MICR mode by issuing the
appropriate escape seque nce via your
check writing sof tware.
Install the correct orientation of MICR
font via the TROY Memory Card.
Use the TROY MICR font or consult
the non-TROY MICR font
manufacturer for assistance.
Verify the escape sequence accuracy.
MICR clear band has magnetically
chargeable printing be sides the MICR
line on front or backside of document.
Border, signature, or othe r printing
extends into MICR clear band on front
or back.
Laser-printed items extend into MICR
clear band on backsi de of the check.
Reformat your document design to
ensure nothing besides the MICR line
appears in the MICR clear band.
Reformat your document design or
other laser-printed items so that there
is no MICR information on the check.