Turbo Air TGF-23F, TGF-49F, TGF-72F Beforerequestingservice, Symptoms, Causes, Solutions

BEFOREREQUESTINGSERVICE

SYMPTOMS	CAUSES	SOLUTIONS
Freezer is melting	• The setting temperature is too	• Push the temperature down
food.	high to contain food fresh.	button for lower temperatures.
The unit does not	• There is a power connection	• Check the power cord and plug in
refrigerate at all.	failure problem.	it correctly.
	• The unit is in sunlight or near a	• Check the installation place.
	heating device.	• Check the condition of stored
	• The unit contains hot food or too	food.
The unit does not	much food.	• Check the position of the temp
refrigerate well.	• The unit door is opened too	control dial.
	frequently or left open long.
	• The temp. dial is not on the
	correct position.
	• The condenser is clogged.
	• The floor is too weak or the	• Check the installation and
	leveling feet is set incorrectly.	adjust the tray position.
There is a loud noise.	• The back-side of the unit is too
	close to the wall.
	• The tray is not in the correct
	position.
There are dew-drops	• High-moisture air can produce	• Wipe with a dry cloth.
on the unit exterior.	dewdrops during rainy season.
There are dew-drops	• The door is opened too	• Keep the door closed to
	frequently or left open long.	remove dewdrops.
on the unit interior.
	• Damp food is stored.
The door does not	• The door is bent.	• Level the unit again.
	• The unit has a levelling failure.	• Reposition the gasket.
close tightly.
	• The door gasket has come out.

The following points are not malfunctions:

•A water-flowing sound can be heard when the compressor stops. This is the sound of REFRIGERANT flowing.

•The compressor does not run against defrosting function.

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Turbo air