Problem

Possible Cause

Remedy

Unit runs but

Dirty condenser coils.

Clean the condenser.

produces very

 

Refer to PERIODIC

little ice.

 

CLEANING AND USER

 

 

MAINTENANCE.

 

High air temperature

Surrounding air

 

around unit.

temperature of over

 

 

90°F (32°C). Low ice

 

 

production at high

 

 

temperatures is normal.

 

Scale and mineral

Clean unit. Refer to

 

buildup in unit.

PERIODIC CLEANING

 

 

AND USER

 

 

MAINTENANCE.

 

Inadequate airflow at

Remove items blocking

 

the front of the unit.

airflow.

 

Cleaning Cycle recently

Allow unit to reach the set

 

performed.

temperature to produce ice

 

 

normally.

Ice is slow to

Ice-making system

Run unit through

release or does

is dirty.

automatic clean cycle.

not release from

 

Refer to PERIODIC

the evaporator.

 

CLEANING AND

 

 

USER MAINTENANCE.

Poor ice quality.

Unit is not level.

Refer to LEVELING THE

(soft or unclear)

 

UNIT.

 

Poor incoming water

Consult a qualified

 

quality.

plumber to test the

 

 

water quality and

 

 

recommend appropriate

 

 

treatment.

 

Ice-making system is

Run unit through

 

dirty.

automatic clean cycle.

 

 

Refer to PERIODIC

 

 

CLEANING AND

 

 

USER MAINTENANCE.

 

 

 

 

 

 

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