
TROUBLESHOOTING | YOUR NEW PHONE |
QUICK REFERENCE CHART
If your phone is not performing to your expectations, please try these simple steps first before calling Uniden customer service.
PROBLEM | SUGGESTION | |
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| ● Make sure the AC adaptor is plugged into the base and | |
The charge light | wall outlet. | |
won’t come on | ● Make sure the handset is properly seated | |
when the handset | in base. | |
is placed on | ● Make sure the charging contacts on the handset and base | |
the base. | are clean. | |
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| ● Make sure that the base antenna is in a vertical position. | |
The audio sounds | ● Move the handset and/or base to a different location away | |
from metal objects or appliances and try again. | ||
weak and/or | ||
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scratchy |
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| ● Check both ends of the base telephone | |
| line cord. | |
| ● Make sure the AC adaptor is plugged into the base and | |
| wall outlet. | |
Can’t make or | ● Disconnect the AC adaptor for a few minutes, then | |
receive calls. | reconnect it. | |
| ● Place the handset back on the charging cradle for a few | |
| seconds. The talk and in use/hold/mute | |
| LEDs blinks momentarily indicating that the phone has | |
| been reset. | |
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| ● The battery pack may be weak. Charge the battery for | |
| ||
| ● Be sure the antenna is in a vertical position. | |
The handset | ● The handset may be too far away from the base. Place the | |
base away from appliances or metal objects. | ||
doesn’t ring or | ||
● Place the handset back on the charging cradle for a few | ||
receive a page. | ||
seconds. The in use LED lights indicating that the | ||
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| phone has been reset. | |
| ● You may have exceeded the REN limit. Disconnect some | |
| telephones. | |
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| 17 |