Troubleshooting

Problem

Solution

No power

• Reposition or replace batteries.

Message not

• Make sure the PTT button is completely pressed

transmitted

as you transmit.

 

• Reposition or replace batteries.

Message not received

• Confirm radios have the same channel and CTCSS

 

code setting.

 

• Make sure PTT is not inadvertently being pressed.

 

• Reposition or replace batteries.

 

• Obstructions, operating indoors, or in vehicles may

 

interfere with communication. Change your

 

location.

 

• Check to make sure the volume is turned up.

Hearing other

• Confirm CTCSS code is set.

conversations or

• Shared channel or CTCSS may be in use.

noise on a channel

Try another channel.

Limited talk range

• Street/concrete structures, heavy foliage, and use

 

in buildings and in vehicles will decrease the range.

 

Check for clear line of sight to improve

 

transmission.

 

• Wearing the radio close to the body, such as in

 

pocket or on a belt will decrease range. Change

 

the location of radio.

Heavy static or

• Radios are too close. Radios must be at least 5 feet

interference

apart. Increase your distance.

 

• Radios are too far apart.

 

Obstacles interfere with transmission. Talk range is

 

up to 2 miles in clear, unobstructed conditions.

 

 

If after trying these simple steps your unit still does not function properly, call Uniden Customer Service at (800)297-1023 Monday through Friday, 7 a.m. to 7 p.m. Central time.

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Uniden FRS500 manual Troubleshooting, Problem Solution