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Common.Issues
If your phone is not performing to your expectations, please try these simple steps rst. If these steps do not solve
your.problem,.please.call.our.Customer.Hotline..See.back.cover.page.for.contact.information..

Symptom Suggestion

The.charge.LED.won’t.
illuminate.when.the.handset.is.
placed.in.the.cradle..
Make.sure.the.AC. adapter.is.plugged.into. the.base.or. the.charger.(if. you.
have.more.than.one.handset).and.wall.outlet.
Make.sure.the.handset.is.properly.seated.in.the.cradle.
Make.sure.the.charging.contacts.on.the.handset.are.clean..
The.audio.sounds.weak. Move.the.handset.and/or.base.away.from. metal.objects.or.appliances.and.
try.again.
Make.sure.that.you.are.not.too.far.from.the.base..
Can’t.make.or.receive.calls. Make.sure.that.you.are.not.too.far.from.the.base..
Make.sure.the. line.is.not.in. use..If.an. outside.call.is. already.using.a.line,.
you.cannot.use.that.line.to.make.another.outside.call.
Check.both.ends.of.the.base.telephone.line.cord.
Make.sure.the.AC.adapter.is.plugged.into.the.base.and.wall.outlet.
Disconnect.the.AC.adapter.and.the.backup.battery.and.reconnect.
Change.the.Digital.Security.Code.(see.page.55)..
The.handset.doesn’t.ring.or.
receive.a.page.
Make.sure.that.you.are.not.too.far.from.the.base..
Charge.the.battery.in. the.handset.for. at.least.15-20. hours.by.placing.the.
handset.on.the.base.or.charging.cradle.
Change.the.Digital.Security.Code.(see.page.55)..
Severe.noise.interference. Keep.the.handset.away.from.microwave.ovens,.computers,. remote.control.
toys,.wireless.microphones,. alarm.systems,.intercoms,.room. monitors,.
uorescent lights, and electrical appliances.
Move.to.another.location.or.turn.off.the.source.of.interference..