Troubleshooting

If your

XCAI680

Integrated Telephone Answering Device is not performing to your expectations,

please try these simple steps. If you are still unable to resolve the problems, contact Uniden

Customer Service for assistance.

Telephone Troubleshooting Chart

Problem
CZ’$ge
light won’t come on when Handset is placed in Base
Suggestion
l
Make sure AC Adapter is plugged into the Base Unit and
wall outlet.
l
Make sure Handset is properly seated in Base Unit.
Audio sounds weak and/or scratchy.
l Make sure that the charging contacts on the Handset and
Base Unit are clean. Refer to page
16.
l
Make sure that the Base Unit antenna is fully extended and
vertical.
l
Move the Handset and/or Base Unit to different locations
and try again.
Can’t make or receive calls.
l Press
chan
to select another channel.
l
Check both ends of the Base Unit telephone line cord.
l
Make sure the AC Adapter is plugged into the Base Unit and
wall outlet.
l
Disconnect the AC Adapter for a few minutes, and then
reconnect it.
Handset doesn’t ring or receive a page.
l Nickel-Cadmium battery pack may be weak. Charge the
battery on the Base Unit for IS-20 hours.
l Extend the Base Unit antenna vertically.
l The Handset may be too far away from the Base Unit.
l
Place the Base Unit away from noise sources.
Base Unit doesn’t ring.
Hear only continuous static from Handset and phone will not
turn off.
l
The Digital Security
Code
may be erased. Set the
Digital
Code. Refer to page 22.
l Set the Base Unit Ringer switch to LO or HI.
l The power has been interrupted during a call.
l Restore power to the Base Unit.
l If a power failure has occurred and power will be out for
some time, remove the battery from the Handset. This will
prevent the battery from completely discharging.

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