Intdoor Electric Fireplace Model No. EF700SP

Troubleshooting

ProblemPossible CausePrevention/Cure

 

 

 

 

 

 

 

-AIN POWER SUPPLY SWITCH IS h/&&v

4URN THE MAIN POWER SWITCH 

 

TO h/.v POSITION

 

 

 

 

 

 

 

 

 

 

 

 

4OO MANY APPLIANCES ON THIS CIRCUIT BE SURE THAT ELECTRICAL SUPPLY FOR

 

 

 

#IRCUIT BREAKER HAS TRIPPED

THIS UNIT IS AN INDIVIDUAL CIRCUIT 6ERIFY UNIT IS INSTALLED ON A DEDICATED

 

 

 

 

 AMP CIRCUIT CONTACT A QUALIFIED ELECTRICIAN TO CHECK

 

 

 

 

 

 

 

 

 

5NIT IS UNPLUGGED FROM WALL OUTLET0LUG THE POWER CORD INTO A DRY 6 '&) OUTLET

Unit does not turn on with the power switch

 

 

 

0OWER CORD IS DAMAGED

#ONTACT #USTOMER #ARE #ENTER AT  AND CONTACT A

 

 

 

QUALIFIED ELECTRICIAN TO REPLACE POWER CORD

 

 

 

 

 

 

 

 

 

 

 

 

 

0OWER CORD PRONG IS LOOSE

#ONTACT #USTOMER #ARE #ENTER AT  AND CONTACT A

 

 

 

QUALIFIED ELECTRICIAN TO REPLACE POWER CORD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

,OOSE WIRING

4URN THE MAIN POWER SWITCH 

 

TO h/&&v UNPLUG THE UNIT FROM THE

 

 

 

 

 

 

 

 

 

 

 

WALL AND CONTACT A QUALIFIED ELECTRICIAN TO CHECK THE WIRING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

!NOTHER REMOTE CONTROL HAS A SIMILAR FREQUENCY AS OTHER REMOTE

#ONTACT #USTOMER #ARE #ENTER AT 

 

 

 

CONTROLS
Unit turns off by itself

 

 

 

2ADIO FREQUENCY DISTURBANCE FROM OUTSIDE SOURCES

#ONTACT #USTOMER #ARE #ENTER AT 

 

 

 

 

 

 

$EFECTIVE CIRCUIT BOARD

#ONTACT #USTOMER #ARE #ENTER AT 

 

 

 

&LAME CONTROL KNOB IS AT A LOW SETTINGTurn the flame control knob to maximum setting

Heater is on, but no flame or low flame intensity

 

 

 

 

,OOSE WIRING

4URN THE MAIN POWER SWITCH 

 

TO h/&&v UNPLUG THE UNIT FROM THE

 

 

 

 

 

 

 

 

WALL AND CONTACT A QUALIFIED ELECTRICIAN TO CHECK THE WIRING

 

 

 

 

 

 

 

,OOSE WIRING

4URN THE MAIN POWER SWITCH 

 

TO h/&&v UNPLUG THE UNIT FROM THE

 

 

 

 

 

 

 

 

 

 

 

WALL AND CONTACT A QUALIFIED ELECTRICIAN TO CHECK THE WIRING

Flames are frozen

 

&LAME ELEMENT IS NOT ATTACHED TO THE MOTOR

#ONTACT #USTOMER #ARE #ENTER AT 

 

 

 

 

 

 

2OTATION MOTOR IS DEFECTIVE

#ONTACT #USTOMER #ARE #ENTER AT 

Excessive noise in the lower portion of the unit

&LAME ELEMENT IS NOT SEATED PROPERLY

#ONTACT #USTOMER #ARE #ENTER AT 

 

 

 

 

-OTOR IS DEFECTIVE

#ONTACT #USTOMER #ARE #ENTER AT 

 

 

 

 

 

 

 

 

 

 

 

 

 

4HE AIR INTAKE AREA OR VENTILATION IS BLOCKED

4URN THE MAIN POWER SWITCH 

 

TO h/&&v UNPLUG THE UNIT FROM THE

 

 

 

 

 

 

 

 

Excessive noise in the upper portion of the unit

WALL AND CHECK THE VENTILATION AREAS TO MAKE SURE THEY ARE CLEAR

 

FROM DEBRIS

 

 

 

 

 

 

 

 

 

 

 

(EATER BLOWER IS DEFECTIVE

#ONTACT #USTOMER #ARE #ENTER AT 

 

 

 

4HE AIR INTAKE AREA OR VENTILATION IS BLOCKED

4URN THE MAIN POWER SWITCH 

 

TO h/&&v UNPLUG THE UNIT FROM THE

 

 

 

 

 

 

 

 

 

 

 

WALL AND CHECK THE VENTILATION AREAS TO MAKE SURE THEY ARE CLEAR

 

 

 

 

FROM DEBRIS

 

 

 

 

 

 

 

 

 

Heater power switch (

 

) is in the “ON” position,

 

4URN THE MAIN POWER SWITCH 

 

TO h/&&v UNPLUG THE UNIT FROM THE

 

 

 

 

 

 

 

4HE HEATER SYSTEM IS OVERHEATED

WALL AND CHECK THE VENTILATION AREAS TO MAKE SURE THEY ARE CLEAR

but there is no airflow

FROM DEBRIS 7AIT FIVE MINUTES THEN FOLLOWING THE h4URNING @/.v

 

 

 

 

 

 

 

 

INSTRUCTIONS

 

 

 

 

 

 

 

 

 

 

 

&AN MOTOR IS DEFECTIVE

#ONTACT #USTOMER #ARE #ENTER AT 

 

 

 

 

 

 

 

 

 

&AN BLOWER IS NOT BALANCED PROPERLY

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4HE UNIT MAY EMIT A SLIGHT HARMLESS ODOR WHEN FIRST PROLONGED USED

4HIS IS NORMAL AND IS CAUSED BY THE INITIAL HEATING OF THE INTERNAL

There is an ordor coming from the unitPARTS AND WILL NOT OCCUR AGAIN

 

 

 

 

 

 

)F THE PROBLEM PERSISTS OR HAPPENS AFTER THE FIRST PROLONGED USE CONTACT #USTOMER #ARE #ENTER AT 

 

 

 

 

 

 

 

If problems can not be corrected by using these methods, please contact 1.800.762.1142 fo assistance.