TROUBLESHOOTING, CONTINUED...
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
ODS/Pilot lights, but flame goes out | • Thermocouple connection loose at | • Hand tighten until snug, then |
When control knob is released. | control valve. | tighten 1/4 turn more. |
(continued from page 17) | • Pilot flame not touching thermocouple, | • Contact local gas company. |
| which allows thermocouple to cool, |
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| causing pilot flame to go out. This |
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| problem could be caused by either |
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| low gas pressure, or a dirty or partially |
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| clogged ODS/pilot. |
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| • Thermocouple damaged. | • Replace thermocouple. |
| • Control valve damaged. | • Replace control valve. |
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One or both burner do not | • Burner orifice is clogged. | • Clean burner or replace burner |
light after ODS/pilot is lit. | • Burner orifice diameter is too small. | orifice. |
| • Replace burner orifice. | |
| • Inlet gas pressure is too low. | • Contact qualified service person. |
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Burner backfires during | • Manifold pressure is too low. | • Contact local gas company. |
combustion. | • Burner orifice is clogged. | • Clean burner or replace burner |
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| orifice. |
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Slight smoke or odor during | • Burner orifice is clogged or damaged. | • Clean burner or replace burner |
initial operation. | • Burner is damaged. | orifice. |
| • Replace burner. | |
| • Gas regulator defective. | • Replace gas regulator. |
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Logs appear to smoke after | • Vapors from paint or curing process | • Problem will stop after a few hours |
initial operation. | of logs. | of operation. Run the heater with |
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| the damper open if you have one, |
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| or open a window for the first few |
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| hours. |
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| • Log heater is intended to be |
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| smokeless. Turn OFF heater and |
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| call qualified service person. |
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Heater produces a whistling | • Turning control knob to HIGH (3) | • Turn control knob to LOW (2) |
noise when burner is lit. | position when burner is cold. | position and let warm up for a |
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| minute. |
| • Air in gas line. | • Operate burner until air is removed |
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| from line. Have gas line checked |
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| by local gas company. |
| • Dirty or partially clogged burner | • Clean burner or replace burner |
| orifice. | orifice. |
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No gas to pilot. | • | • Verify LP tank regulator is |
| pressure too high. | installed and set to 11" to 13"w.c. |
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| Replace regulator on heater. |
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WARNING
If the gas quality is bad, your pilot may not stay lit, the burners may produce soot
and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately.
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