TROUBLESHOOTING

WARNING

Turn off and let cool before servicing. Only a qualified service person should service and repair heater.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

• Ignitor electrode positioned wrong

• Replace ignitor.

 

• Ignitor electrode is broken

• Replace ignitor.

 

• Ignitor electrode not connected to ignitor

• Reconnect ignitor cable.

 

cable.

 

When ignitor button is pressed, there is no

• Ignitor cable pinched or wet keep ignitor

• Free ignitor cable if pinched by any

spark at ODS/Pilot.

cable dry.

metal or tubing.

 

 

• Broken ignitor cable

• Replace ignitor cable.

 

• Bad piezo ignitor

• Replace piezo ignitor.

 

 

 

 

• Appliance burning vapors from paint, hair

• Ventilate room. Stop using odor-causing

Appliance produces unwanted odors.

spray, glues, etc.

products while heater is running.

 

• Gas leak.

• Locate and correct all leaks.

 

 

 

 

• Not enough fresh air is available for ODS/

• Open window and/or door ventilation

Appliance shuts off in use.

Pilot to operate.

 

• Low line pressure.

• Contact local gas company.

 

 

• ODS/Pilot is partially clogged.

• Clean ODS/Pilot.

 

 

 

Gas odor even when control knob is in

• Gas leak.

• Locate and correct all leaks.

OFF position.

• Control valve defective.

• Replace control valve.

 

 

 

 

 

• Gas supply turned off or manual shutoff valve

• Turn on gas supply or open manual shutoff

 

closed.

valve.

 

• Control knob not in PILOT position.

• Turn control knob while in PILOT position.

When ignitor button is pressed, there is

• Control knobnot pressed inwhile inPilot position

• Press in control knob while in PILOT position.

spark at ODS/Pilot, but no ignition.

• Air in gas lines when installed.

• Continue holding down control knob.

 

 

 

 

• ODS/Pilot is clogged.

Repeat igniting operation until air is removed

 

• Replace ODS/pilot assembly or get is

 

 

 

• Gas regulator setting is not correct.

serviced

 

 

 

• Control knob not fully pressed in.

• Replace gas regulator.

 

 

 

 

• Control knob not pressed in long enough.

• Press in control knob fully.

ODS/Pilot lights, but flame goes out when

• After ODS/pilot lights, keep control knob

 

control knob is released.

 

• Manual shutoff valve not fully open.

pressed in 30 seconds.

 

 

 

• Fully open manual shutoff valve.

 

 

 

19

Page 19
Image 19
United States Stove G9843L, A9843N, C9843N, A9843L, G9843N, C9843L manual Troubleshooting, Observed Problem Possible Cause