TROUBLESHOOTING

Problem

Cause and solution

Page

 

The telephone line cord is not correctly connected to the

 

Dialing cannot be done.

machine and the wall telephone socket.

11

 

→ Make sure the telephone line cord is securely connected.

 

 

 

 

 

The receiving machine is out of paper.

-

 

→ Check with the operator of the receiving machine.

 

 

 

 

 

No transmission takes place.

The receiving machine does not support the G3 standard.

-

→ Check with the operator of the receiving machine.

 

 

 

 

 

 

An error is displayed.

90

 

→ Check the display of the machine.

 

 

 

 

 

 

If a blank sheet of paper is output together with a normally

 

Nothing is printed at the

received fax, the machine's paper size setting may be different

 

from the size of paper actually loaded in the machine.

29

receiving end.

→ Make sure that the paper size setting matches the size of paper

 

 

 

 

loaded in the machine.

 

 

 

 

 

Noise on the line may cause a distorted image. Try sending the

 

A distorted image is received at

fax again, or make a copy on your machine and see if the copy

-

the other end.

is distorted.

→ If the image is still distorted, consult the retailer or dealer where

 

 

 

 

you bought the machine.

 

 

 

 

 

The transmitting machine may be using a light contrast setting.

 

The received original is faint.

→ Ask the operator of the transmitting machine to send the fax using

-

 

a darker contrast setting.

 

 

 

 

 

Noise on the line may cause a distorted image.

 

 

→ Ask the operator of the transmitting machine to send the fax

-

 

again.

 

Received images are distorted.

 

 

 

Operation

 

The TD cartridge may be running out of toner.

Manual

 

→ Replace the TD cartridge.

(for general

 

 

information)

Note

If your problem cannot be solved by carrying out the instructions in the Check and Remedy column above, please

6

contact your SHARP dealer.

 

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Sharp AR-FX13 appendix Troubleshooting