TROUBLESHOOTING, CONTINUED...
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
ODS/Pilot lights, but flame goes out | • Thermocouple connection loose at | • Hand tighten until snug, then |
When control knob is released. | control valve. | tighten 1/4 turn more. |
(continued from page 20) | • Pilot flame not touching thermocouple, | • Contact local gas company. |
| which allows thermocouple to cool, |
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| causing pilot flame to go out. This |
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| problem could be caused by either |
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| low gas pressure, or a dirty or partially |
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| clogged ODS/pilot. |
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| • Thermocouple damaged. | • Replace thermocouple. |
| • Control valve damaged. | • Replace control valve. |
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One or both burner do not | • Burner orifice is clogged. | • Clean burner or replace burner |
light after ODS/pilot is lit. | • Burner orifice diameter is too small. | orifice. |
| • Replace burner orifice. | |
| • Inlet gas pressure is too low. | • Contact qualified service person. |
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Burner backfires during | • Manifold pressure is too low. | • Contact local gas company. |
combustion. | • Burner orifice is clogged. | • Clean burner or replace burner |
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| orifice. |
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Slight smoke or odor during | • Burner orifice is clogged or damaged. | • Clean burner or replace burner |
initial operation. | • Burner is damaged. | orifice. |
| • Replace burner. | |
| • Gas regulator defective. | • Replace gas regulator. |
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Logs appear to smoke after | • Vapors from paint or curing process | • Problem will stop after a few hours |
initial operation. | of logs. | of operation. Run the heater with |
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| the damper open if you have one, |
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| or open a window for the first few |
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| hours. |
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| • Log heater is intended to be |
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| smokeless. Turn OFF heater and |
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| call qualified service person. |
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Heater produces a whistling | • Turning control knob to HIGH | • Turn control knob to LOW |
noise when burner is lit. | position when burner is cold. | position and let warm up for a |
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| minute. |
| • Air in gas line. | • Operate burner until air is removed |
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| from line. Have gas line checked |
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| by local gas company. |
| • Dirty or partially clogged burner | • Clean burner or replace burner |
| orifice. | orifice. |
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No gas to pilot. | • | • Verify LP tank regulator is |
| pressure too high. | installed and set to 11" to 13"w.c. |
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| Replace regulator on heater. |
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WARNING
If the gas quality is bad, your pilot may not stay lit, the burners may produce soot
andtheheatermaybackfirewhenlit. Ifthegasqualityorpressureislow,contact your local gas supplier immediately.
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