Are You Still Having Problems?

1.Go to the Support section of the U.S Robotics Web site at www.usr.com

Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting Web pages for your specific product. The model number for the 24-Port 10/100/ 1000Mbps Switch is 997931. You may need to know this to obtain information on the U.S. Robotics Web site.

2.Call the U.S. Robotics Technical Support Department

Technical questions about U.S. Robotics products can also be answered by technical support specialists.

Country

 

Voice

Online

Support Hours

United States

(888) 216-2850

http://www.usr.com/emailsupport

9:00 A.M. - 5:00 P.M., M-F CST

Canada

(888) 216-2850

http://www.usr.com/emailsupport

9:00 A.M. - 5:00 P.M., M-F CST

Austria

07 110 900 116

germany_modemsupport@usr.com

8:00A.M.–6:00P.M.,M-F

Belgium (Flemish)

+32

(0)70 233 545

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Belgium (French)

+32

(0)70 233 546

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Denmark

+45

7010 4030

emea_modemsupport@usr.com

9:00A.M.–5:00P.M.,M-F

Finland

+358 98 171 0015

emea_modemsupport@usr.com

10:00A.M.–6:00P.M.,M-F

France

082 507 0693

france_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Germany/Hungary

01805671548

germany_modemsupport@usr.com

8:00A.M.–6:00P.M.,M-F

Ireland

+44

870 844 4546

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Israel

+44

870 844 4546

emea_modemsupport@usr.com

9:00A.M.–5:30pm,M-F

Italy

848 80 9903

italy_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Luxembourg

+352 342 080 8318

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Middle East/Africa

+44

870 844 4546

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Netherlands

0900 20 25 857

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Norway

+47

23 50 0097

emea_modemsupport@usr.com

9:00A.M.–5:00P.M.,M-F

Poland

 

 

emea_modemsupport@usr.com

8:00A.M.–6:00P.M.,M-F

Portugal

+351 (0)21 415 4034

emea_modemsupport@usr.com

9:00A.M.–5:00P.M.,M-F

Spain

902 117 964

spain_modemsupport@usr.com

9:00A.M.–5:00P.M.,M-F

Sweden

+46

(0) 77 128 1020

emea_modemsupport@usr.com

8:00A.M.–5:00P.M.,M-F

Switzerland

+0848 840 200

emea_modemsupport@usr.com

8:00A.M.–6:00P.M.,M-F

UK

0870 844 4546

uk_modemsupport@usr.com

9:00A.M.–5:30P.M.,M-F

For current support contact information, go to the following web site: http://www.usr.com

Regulatory Approvals

FCC Declaration of Conformity

U.S. Robotics Corporation 935 National Parkway Schaumburg, Il 60173 U.S.A.

declares that this product conforms to the FCC’s specifications: Part 15,Class A:

Operation is subject to the following conditions:

1.this device may not cause harmful electromagnetic interference.

2.this device must accept any interference received including interference that may cause undesired operations. This equipment uses the following USOC jacks:RJ-45

Radio and Television Interference:

This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the manufacturer’s instructions, it may cause interference to radio and television communications. The 24-Port 10/100/1000 Mbps Switch has been tested and found to comply with the limits for a Class A computing device in accordance with the specifica- tions in Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a residential instal- lation.

Caution to the User:

The user is cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

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USRobotics 7931 manual Are You Still Having Problems?, Regulatory Approvals, Country Voice Online Support Hours

7931 specifications

The USRobotics 7931 is a versatile and robust networking device that caters to the needs of both home and small office environments. As a modem designed for DSL connections, it has gained popularity for its reliability and performance. This article explores its main features, technologies, and characteristics that make it a preferred choice among users.

One of the standout features of the USRobotics 7931 is its high-speed connectivity. Supporting ADSL2+ standards, it enables internet speeds of up to 24 Mbps downstream and 1 Mbps upstream, providing users with the speed necessary for streaming, gaming, and large file downloads. This modem is backward compatible with ADSL and ADSL2, ensuring that even users with older technology can benefit from a stable internet connection.

The user-friendly setup process is another significant advantage of the USRobotics 7931. It comes with an intuitive web-based interface that simplifies configuration for users of all technical levels. This interface allows for easy adjustments to settings, providing greater control over the network. Additionally, the modem supports both IPv4 and IPv6, ensuring compatibility with modern internet protocols.

In terms of connectivity, the USRobotics 7931 features multiple Ethernet ports, which facilitate wired connections for devices like laptops, desktops, and gaming consoles. These ports are beneficial for users who prefer the stability of wired connections over wireless options. On the wireless front, the modem incorporates reliable wireless technology, enabling users to connect their devices without the need for cables, thus enhancing convenience and mobility.

Security is a top priority for any networking device, and the USRobotics 7931 addresses this concern with robust security protocols. It supports WPA and WPA2 encryption, ensuring that wireless connections remain secure against unauthorized access. Additionally, the built-in firewall offers an added layer of protection against potential threats.

The design of the USRobotics 7931 is both functional and aesthetic. Its compact form factor allows it to fit easily into any setup, while its ventilation design helps in maintaining optimal operating temperatures. Overall, the USRobotics 7931 stands out as a reliable, high-performance modem, making it an ideal choice for users seeking efficient internet solutions. With its combination of speed, ease of use, and security features, it continues to be a strong contender in the networking device market.