Valcom V-1220 Technical Assistance, Mounting, Valcom, Inc Repair and Return Dept, Problem, 947221

Mounting

V-1220 - Ceiling Speaker: To install speaker assembly, measure and cut an 8-1/2" hole in center of ceiling tile. (If using a V-9914M-5 bridge, V-9915M-5 backbox, or V-9916M bridge and backbox, follow instructions supplied with these assemblies).

Connect station or other suitable wire to proper speaker terminals as labeled. Mount speaker to ceiling tile. Ideal mounting height should be between 7 and 23 feet.

V-1222 - Wall Speaker: Unscrew the speaker bracket and mount the bracket to the wall (ideal mounting height is 8 to 12 feet above floor level). Connect station or other suitable wire to proper speaker terminals as labeled. Mount speaker on bracket.

TECHNICAL ASSISTANCE

When trouble is reported, verify there are no broken connections. Assistance in troubleshooting is available from the factory. Call (540) 563-2000 and ask for Technical Support, or visit our website at http://www.valcom.com.

Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating company name, address, phone number, contact person, and the nature of the problem. Send the unit to:

Valcom, Inc.

Repair and Return Dept.

5614 Hollins Road

Roanoke, VA 24019-5056

TABLE 3

TROUBLESHOOTING CHART

	PROBLEM		CORRECTIVE ACTION
1.	No audio from speaker.	1.	Make certain volume control is turned up (clockwise).
		2.	Check presence of -24VDC and GND.
		3.	Using a lineman's test set, check for the proper audio level on
			the Tip and Ring leads, and if necessary also at the source.
2.	Low volume from speaker.	1.	Make certain volume control is turned up.
		2.	Check voltage at the speaker assembly when in use, -18 to
			-24VDC required.
		3.	Using a lineman's test set, check for the proper audio level on
			the Tip and Ring leads. It is possible that some low level audio
			will be heard with only one side of Tip and Ring connected.
3.	Loud squeal (feedback)	1.	Turn down volume (counter clockwise) of speaker.
		2.	Increase the distance between the telephone and speaker.
		3.	Install a confidencer on the telephone in severe problem areas.

VALCOM LIMITED WARRANTY

Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:

1.inspection by Valcom, Inc. indicates the validity of the claim,

2.the defect is not the result of damage, misuse, or negligence after the original shipment.

3.the product has not been altered in any way or repaired by others and that factory sealed units are unopened (A service charge plus parts and labor will be applied to units defaced or physically damaged),

4.freight charges for the return of products to Valcom are prepaid,

5.all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (Major repairs will be subject to additional charges for parts and labor).

This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation, or use of the product.

This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.

Headquarters:

Valcom, Inc.

5614 Hollins Road

Roanoke, VA 24019-5056

Phone: (540) 563-2000

FAX: (540) 362-9800

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