TECHNICAL ASSISTANCE
When trouble is reported, verify that AC power is being supplied to the unit. To test the power supply, remove all output connections, and measure the output voltage with a meter. If no voltage is measured, replace the unit.
Assistance in troubleshooting is available from the factory. When calling, you should have a VOM and a test set available and be calling from the job site. Call (540)
Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating your company name, address, phone number, contact person and the nature of the problem. Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA
Wall Mount Bracket
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:
1.inspection by Valcom, Inc. indicates the validity of the claim;
2.the defect is not the result of damage, misuse or negligence after the original shipment;
3.the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts and labor will be applied to units defaced or physically damaged);
4.freight charges for the return of products to Valcom are prepaid;
5.all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to additional charges for parts and labor).
This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation, maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the specific Product covered by the warranty.
Disclaimer. Except for the Limited Warranty provided herein, the product is provided
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road Roanoke, VA
Phone: (540)
2 | 947139A |
