SERVICING & MAINTENANCE
∙In order to achieve and maintain high levels of personal safety and performance efficiency it is essential that the flue terminal outside the building is kept clear of any form of obstruction.
∙We recommend that all gas appliances and their flues, are checked annually by a competent person (in the UK a CORGI registered installer).
∙In the United Kingdom it is the law that a landlord must have any gas appliance, flue and pipework which is situated in a tenant’s premises checked for safety at least every twelve months.
The following spare parts can be fitted by the user. It is essential that only correct parts approved for use with this appliance are fitted. When fitting these spares please follow the instructions.
Part No. | Description | No. Per Fire |
525269 | Set of 4 coals | 1 |
525259 | Coal Bed only | 1 |
525159 | Window Unit | 1 |
533249 | Wing nut for window unit | 12 |
514679 | Knurled nut for case front | 2 |
To help us quickly help you, please try to have the following information available before you contact us:
a)Your Post Code.
b)Type of fire.
c)Model/Name.
d)Serial Number This will be found on a label on the right hand side of the case near the bottom.
e)The fault, problem or request.
General advice about gas and your gas fire:
VALOR ADVICELINE 0345 626341.
To report faults or arrange for your fire to be serviced:
VALOR SERVICE 0121 386 6203.
To order spares or for sales information:
VALOR SALES 0121 386 6260.
CALLERS IN THE REPUBLIC OF IRELAND
Call 0044 121 373 8111
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