Demineralization Cartridge
■The
■Replace the demineralization filter cartridge every
For replacement cartridges simply call our customer service toll free at 1 (888) 333 8218, or visit our website at
Helpful Hints and Trouble Shooting
What should I do if my
Insure that the water tank is properly set on its base. Make sure all air bubbles are out by tapping the tank with your finger until all air has escaped. It may take several minutes for mist to be visible.
What should I do if the display is lit but there is no mist?
Check if water tank is
What should I do if my
Check if the plug is connected to an A/C outlet. Is there electrical power in the outlet? Try to plug the power cord into a different
What should I do if water in the unit will not flow down from the tank to the reservoir in the base?
Gently wiggle the tank while watching for the air bubbles indicating that the water is running down to the reservoir. Remove tank and reset on the base. Tap the tank slightly. Check the demineralization cartridge; replace if necessary.
Servicing your Venta-Sonic Humidifier
Should you experience unforeseen problems with your humidifier that you cannot resolve based on above Hints and Troubleshooting, please call our customer service department toll free at 1 (888) 333 8218 to obtain a Return Merchandise Authorization (RMA) number. Attach a tag to the product that includes your name, address, daytime phone number, and description of the problem. Include a copy of the original sales receipt. Carefully package the product in its original packaging and send it either by UPS or Parcel Post with shipping and insurance prepaid to:
For products purchased in the United States:
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